Remote Jobs at Blackbird Labs

- Proven experience developing SOPs for customer service or technical support teams, preferably in SaaS, fintech, or hospitality sectors - Excellent documentation skills with the ability to translate complex processes into clear, sequential instructions - Strong interviewing skills to effectively extract process information from subject matter experts - Experience with documentation tools and knowledge base platforms (e.g., Notion, etc.) - Familiarity with CRM systems - Understanding of quality …

- Candidates must live local to San Francisco (relocation not provided) - 2-4+ years of experience in a closing sales role - SMB tech sales experience with an industry disrupting product goaled on aggressive targets - Track record of exceeding sales quotas significantly

- 2+ years of experience in customer-facing Account Management support roles, preferably in a technology-enabled industry - Restaurant, hospitality, or tech experience with an industry disrupting product - Track record of going above and beyond to deliver magic for customers and partners by leading with empathy - Ability to take initiative, build rapport, and solve problems quickly - Live local to San Francisco (relocation not provided)

- 2+ years of experience in customer-facing Account Management roles, preferably in a technology-enabled industry - Restaurant, hospitality, or tech experience with an industry disrupting product - Track record of going above and beyond to deliver magic for customers and partners by leading with empathy - Ability to take initiative, build rapport, and solve problems quickly - Candidates must live local to New York City (relocation not provided) - Highly organized, detail-oriented, and process-dr…

- 8-12 years finance experience, including 3-5 years in senior roles - Experience at high-growth tech, fintech, payments, or marketplace companies preferred - Track record supporting fundraising and investor relations - Strong financial modeling and analysis skills (inferred from responsibilities context)

- 2-4+ years of experience in a closing sales role - SMB tech sales experience with an industry disrupting product goaled on aggressive targets - Track record of exceeding sales quotas significantly - Must live local to New York, NY (field sales opportunity, relocation not provided) - On-site, full-time role

- 10+ years of experience in a closing role, preferably in B2B SaaS or a hospitality-adjacent industry (e.g., POS, loyalty, guest experience platforms) - Strong track record of exceeding quota and successfully navigating longer or more complex sales cycles - Deep understanding of the hospitality industry in LA, with a network of local operators or partners - Comfortable operating in ambiguity with a builder’s mindset and high level of ownership - Candidates must live local to Los Angeles (reloca…

- 5+ years of experience building and deploying backend APIs - Strong proficiency in Kotlin or another statically typed JVM language - Working knowledge of Solidity, smart contract design, and EVM-based ecosystems - Experience designing RESTful APIs and distributed systems using domain-driven design principles - Familiarity with blockchain architectures, smart contract interactions, wallet authentication

- 10+ years of experience in brand, content, or creative marketing (ideally in consumer tech, lifestyle, or related fields)

- 5+ years of experience building and deploying backend APIs - Strong proficiency in Kotlin or another statically typed JVM language - Deep experience designing and maintaining RESTful APIs using domain-driven design principles - Solid understanding of SQL databases, including schema design and performance tuning - Strong attention to detail and commitment to delivering high-quality user experiences - Ability to work autonomously and make sound decisions in a fast-moving environment - Experience…

- 2-4 years in BD, partnerships, or sales at a fintech, loyalty program, or marketplace company - Track record of closing deals and hitting revenue targets - Strong commercial instincts - understand unit economics and structure win-win deals - Scrappy executor who can move fast with minimal oversight

- Proven experience in office management and event coordination, workplace operations, employee experience, or a related role, ideally within a fast-paced or startup environment - Exceptional organizational skills and keen attention to detail, with the ability to manage multiple priorities and pivot quickly as needed - Strong project management skills with experience coordinating vendors, budgets, and timelines for both internal and client-facing events - A genuine passion for creating great wor…

- 5–8 years of experience in Product Design - Proven ability to lead design projects independently in fast-moving and complex environments - Deep fluency in visual design — typography, layout, hierarchy, motion, and storytelling - A strong point of view in UX fundamentals

- 4-6 years of product marketing experience in consumer tech, hospitality, or fintech - Strong ability to work cross-functionally to develop and execute GTM campaigns - Data-driven approach to marketing, with experience using insights to refine messaging and positioning - Experience marketing consumer-facing digital products, preferably in mobile apps or marketplaces - Hospitality or restaurant tech experience is a must - Excellent storytelling and communication skills—ability to craft compellin…

- 2-5 years of experience supporting senior executives in a dynamic, high-growth environment - Exceptional organizational skills, attention to detail, and the ability to anticipate needs - Excellent communication skills and the ability to