\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>You'll be responsible for: \u003C/strong>\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Key Responsibilities:\u003C/strong>\u003C/p>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Strategic Planning & Execution:\u003Cbr />\u003C/strong>Develop and execute an end-to-end demand generation strategy. Build multi-channel programs that drive and accelerate pipeline growth, aligning closely with sales and marketing leadership to achieve revenue targets.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Digital Events & Webinars:\u003Cbr />\u003C/strong>Create and manage a robust program for webinars and digital events, leveraging these channels for lead generation and to nurture existing leads, increasing engagement across targeted audiences.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Advertising & SEO:\u003Cbr />\u003C/strong>Lead a targeted advertising strategy across platforms (e.g., Google, LinkedIn) while integrating organic SEO efforts. Focus on maximizing reach, driving qualified traffic, and improving conversion rates through data-driven insights and optimization.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Account-Based Marketing (ABM):\u003Cbr />\u003C/strong>Design and implement a high-impact ABM strategy focused on building relationships within key accounts. Utilize personalization and data to prioritize high-value opportunities and strengthen account engagement.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Collaboration with Marketing Operations:\u003Cbr />\u003C/strong>Drive email marketing and marketing operations, ensuring automated, personalized workflows that maximize lead engagement and conversion. Optimize lead nurturing strategies for streamlined marketing efforts.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Demand Engine Scaling:\u003Cbr />\u003C/strong>Scale the inbound demand engine to drive substantial new revenue with an efficient CAC payback. Leverage a strategic mix of events, digital demand, account-based marketing, and integrated campaigns to achieve impactful results.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Customer Journey Optimization:\u003Cbr />\u003C/strong>Create &\u003Cstrong> \u003C/strong>Optimize programmatic customer journeys across pre-sales stages to drive both acquisition and partner with customer marketing to drive retention, optimizing touchpoints that enhance the customer experience.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>KPIs and Reporting:\u003Cbr />\u003C/strong>Establish and track KPIs for all demand generation activities. Regularly report progress to the Executive Team, analyzing campaign performance and adjusting strategies for ongoing improvement.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Scalable Systems and Processes:\u003Cbr />\u003C/strong>Build and refine systems that ensure scalable execution of demand generation goals, meeting growth objectives while maintaining operational efficiency.\u003C/p>\u003C/li>\u003C/ul>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Your qualifications:\u003C/strong>\u003C/p>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">Bachelor’s degree in Marketing, Business, or related field; MBA or advanced degree preferred.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">12+ years in demand generation or digital marketing, with a proven track record in SaaS or technology environments.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">5+ years of management experience.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Proven demand marketing executive with 10+ years building and executing multi-channel go-to-market strategies.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Expertise in scaling B2B SaaS demand engines through multiple revenue stages in mature markets.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Extensive experience engaging global enterprise, mid-market, and SMB customers across complex buying organizations; CRM/Customer Support industry experience is a plus.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Strategic and data-driven thinker skilled at setting objectives, designing scalable solutions, and continuously optimizing demand funnels across regions, segments, and business lines.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Strong cross-functional leader with a results-driven mindset, clear communication style, and a bias for action.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Deep understanding of digital channels, including SEO, SEM, social media advertising, and email marketing.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Proficient with CRM and marketing automation platforms (e.g., HubSpot, Marketo, Salesforce).\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Hands-on experience with ABM strategies and tools (e.g., Demandbase, 6Sense).\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Exceptional communicator and collaborative leader with a talent for fostering high-performance teams\u003C/p>\u003C/li>\u003C/ul>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>HIPAA Compliance\u003C/strong>\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003Cem>All roles at Kustomer may involve handling sensitive personal data.\u003C/em>\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Benefits\u003C/strong>\u003C/p>\u003Cp style=\"min-height:1.5em\">Kustomer offers an array of benefits including competitive salaries and stock options. In the U.S. we offer 100% healthcare coverage, 401K, WiFi and Mobile reimbursement, and a generous vacation policy; in the UK we also offer pension, supplemental health insurance and other perks.\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Diversity & Inclusion at Kustomer\u003C/strong>\u003C/p>\u003Cp style=\"min-height:1.5em\">Kustomer is committed to bringing together individuals from different backgrounds and perspectives.\u003C/p>\u003Cp style=\"min-height:1.5em\">We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together.We are proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, Veteran status, or any other legally protected status.\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003Cem>\u003Cstrong>Disclaimer:\u003C/strong>\u003C/em> Kustomer only contacts candidates from company email addresses ending in kustomer.com and does not seek funds from candidates in any circumstances.\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003C/p>","https://jobs.ashbyhq.com/kustomer/3036d175-9f26-41f4-8fa9-4d636ebe87f6",{"id":190,"name":191,"urlSafeSlug":191,"logo":192},[856],{"city":40,"region":40,"country":46},"2025-09-04T07:17:29.943Z","The Head of Demand Generation should be a data-driven strategist with experience in building and leading a high-performing engine for pipeline creation and revenue growth. They must be able to design and execute integrated programs, leverage insights for continuous optimization, and align with company goals to maximize ROI. Experience with digital events, webinars, advertising (Google, LinkedIn), SEO, ABM, and email marketing/marketing operations is required.","The Head of Demand Generation will develop and execute an end-to-end demand generation strategy, building multi-channel programs to drive pipeline growth and achieve revenue targets. Responsibilities include creating and managing digital events and webinars for lead generation and nurturing, leading targeted advertising and SEO efforts to maximize reach and conversion, designing and implementing an ABM strategy for key accounts, and driving email marketing and marketing operations to optimize lead nurturing and engagement.",{"employment":861,"compensation":863,"experience":864,"visaSponsorship":867,"location":868,"skills":869,"industries":874},{"type":862},{"id":230,"name":231,"description":232},{"minAnnualSalary":40,"maxAnnualSalary":40,"currency":40,"details":40},{"experienceLevels":865},[866],{"id":445,"name":446,"description":581},{"type":245},{"type":245},[870,457,303,304,301,542,871,872,873],"Demand Generation","Product Innovation","Team Scaling","Business Growth",[875,876,877,878],{"id":256,"name":355},{"id":256,"name":258},{"id":260,"name":261},{"id":256,"name":502},{"id":880,"title":881,"alternativeTitles":882,"slug":898,"jobPostId":880,"description":899,"isReformated":72,"applyUrl":900,"company":191,"companyOption":901,"locations":902,"listingDate":904,"listingSite":130,"isRemote":36,"requirements":905,"responsibilities":906,"status":226,"expiryDate":40,"isGoogleIndexed":72,"summary":907},"e954306d-3974-4ff0-825e-5ee737def989","Solutions Consultant - Central/Mountain/Pacific",[883,884,885,886,887,888,889,890,891,892,893,894,895,896,897],"Technical Sales Consultant - West Coast","Pre-Sales Solutions Engineer - Central/Mountain/Pacific","Enterprise Solutions Consultant - West","SaaS Solutions Consultant - Pacific Time Zone","Sales Engineer - Kustomer Platform","Technical Account Manager - Sales Focus","Solutions Architect - Enterprise Sales","Pre-Sales Engineer - CRM Solutions","Business Development Solutions Consultant","Technical Pre-Sales Specialist - West","Software Solutions Consultant - C-Level Engagement","Customer Success Solutions Consultant - Technical","Sales Solutions Specialist - Enterprise Software","Technical Advisor - Sales Cycle","Solutions Consultant - Enterprise Software Sales","solutions-consultant-central-mountain-pacific-e954306d-3974-4ff0-825e-5ee737def989","Location Type: Remote\n\nEmployment Type: FullTime\n\n\u003Cp style=\"min-height:1.5em\">\u003Cstrong>About Kustomer\u003C/strong>\u003C/p>\u003Cp style=\"min-height:1.5em\">Kustomer is the industry leading conversational CRM platform perfecting every customer experience. Built with intelligent tools such as AI and Automation, no code-configuration and a connected data platform that unifies data from multiple sources through a single timeline, Kustomer empowers businesses to operate with greater efficiency and deliver more personalized service to customers across any channel, making every interaction more meaningful and memorable. Today, Kustomer is the core platform for some of the leading customer service brands like Abercrombie, Away Travel, Reformation, Hexclad and Sweetgreen.\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Cp style=\"min-height:1.5em\">Kustomer was founded in 2015 by serial entrepreneurs Brad Birnbaum and Jeremy Suriel and has raised over $230M in funding backed by leading VCs. Meta announced its intention to acquire Kustomer in 2020 and completed the transaction in 2022. Kustomer joined Meta’s Business Messaging Group to transform the way people and businesses communicate through modern messaging channels.\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Cp style=\"min-height:1.5em\">In 2023, Kustomer spun out from Meta as a standalone company backed by original partners, Battery, Redpoint and Boldstart Ventures, who have invested $60M. In 2025, Kustomer announced a $30M Series B led by Norwest, with continued support from Battery, Redpoint, and boldstart. This milestone reflects strong conviction in our vision and fuels our next chapter of growth: expanding our AI-native platform, accelerating product innovation, and scaling our exceptional team.\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Cp style=\"min-height:1.5em\">Our Krew is made up of passionate and collaborative people who really care about what they do and the people they help. We look for people who are passionate about enhancing the customer service experience for everyone involved, as it's the core of what we do. We're growing our business with no plans of slowing down. We actively seek individuals who want to learn and be challenged every day. We have also transitioned to a remote friendly company, with Krew members located throughout the U.S. coming together for Kamp Kustomer each year.\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003Cem>\u003Cstrong>Please apply for this posting if you are based in the Central, Mountain or Pacific Time Zones. \u003C/strong>\u003C/em>\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>About the Role\u003C/strong>\u003C/p>\u003Cp style=\"min-height:1.5em\">Do you enjoy problem-solving complex business problems facing companies every day? What if you had a next-generation platform that could solve that goal? What if you could work for a company that is changing the way that companies interact with their customers? What if you could work alongside the best and brightest in the industry to craft innovative solutions and transformational strategies? All this in a driven, collaborative and rewarding environment... Sounds too good to be true, you say? Absolutely not! Here at Kustomer, we call it Solution Consulting.\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Cp style=\"min-height:1.5em\">The Solutions Consultant (SC) is responsible for all technical, solution, and competitive aspects of the Kustomer sales cycle. SC’s must be both sales focused and technically savvy. They must be successful in selling alongside Enterprise and Mid Market executives, and convincing C-level and director level executives of the technical merits of the software solution. The SC will work, in conjunction with Sales, Marketing, and Product Managers, to be the technical bridge between our AE;s and their prospects. The SC will take ownership of the prime technical relationship with our prospects to drive customer satisfaction by proactively managing and delivering technical information to our customers both onsite, online, and via telephone. \u003C/p>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>You'll be responsible for:\u003C/strong>\u003C/p>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">Working closely with Sales teams, your peers, and product management to deliver the appropriate solution and establish credibility and trust with the customer\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Evangelizing Kustomer platform value to customers (including business & IT executives)\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Business requirements assessment and delivery of findings, including key pain points, proposed solutions to meet business needs, and ROI where applicable\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Development of a technical sales strategy\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Configuring and effectively demonstrating our solutions in a way that closely reflects each customer's business (tailored demonstrations)\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Mapping RFI/RFP requirements to software solutions\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Scoping, managing and executing customer pilots and Proof of Concepts\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Solution scoping abilities - using our existing solution and influencing new product development\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">May involve handling sensitive personal data\u003C/p>\u003C/li>\u003C/ul>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Your qualifications and experience:\u003C/strong>\u003C/p>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">8+ years of Mid Market/Enterprise software selling experience\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Excellent interpersonal, communication, persuasion, presentation, and writing skills\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">CRM, Contact Center or Customer Service Experience is highly desired\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Knowledge in web / scripting technologies, HTML, CSS, JavaScript and SaaS applications\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Outstanding problem solving skills, including the ability to meet a business requirement with a technical solution\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Must be willing to work in a fast-paced startup environment with multiple responsibilities\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Bachelor's degree or relevant professional experience\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">May include traveling for 30 to 50 percent of the time\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cem>\u003Cstrong>Please apply for this posting if you are based in the Central, Mountain or Pacific Time Zones. \u003C/strong>\u003C/em>\u003C/p>\u003C/li>\u003C/ul>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>HIPAA Compliance\u003C/strong>\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003Cem>All roles at Kustomer may involve handling sensitive personal data.\u003C/em>\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Benefits\u003C/strong>\u003C/p>\u003Cp style=\"min-height:1.5em\">Kustomer offers an array of benefits including competitive salaries and stock options. In the U.S. we offer 100% healthcare coverage, 401K, WiFi and Mobile reimbursement, and a generous vacation policy; in the UK we also offer pension, supplemental health insurance and other perks.\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Diversity & Inclusion at Kustomer\u003C/strong>\u003C/p>\u003Cp style=\"min-height:1.5em\">Kustomer is committed to bringing together individuals from different backgrounds and perspectives.\u003C/p>\u003Cp style=\"min-height:1.5em\">We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together.We are proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, Veteran status, or any other legally protected status.\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003Cem>\u003Cstrong>Disclaimer:\u003C/strong>\u003C/em> Kustomer only contacts candidates from company email addresses ending in kustomer.com and does not seek funds from candidates in any circumstances.\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003C/p>","https://jobs.ashbyhq.com/kustomer/9a42363e-3801-4366-8c5e-6640364cd038",{"id":190,"name":191,"urlSafeSlug":191,"logo":192},[903],{"city":40,"region":40,"country":46},"2025-09-27T07:18:37.863Z","Candidates must be based in the Central, Mountain, or Pacific Time Zones and possess a blend of sales focus and technical savviness. They should be capable of working alongside Enterprise and Mid-Market executives and convincing C-level and director-level executives of the technical merits of the software solution.","The Solutions Consultant is responsible for all technical, solution, and competitive aspects of the Kustomer sales cycle. They will act as the technical bridge between Account Executives and prospects, take ownership of the prime technical relationship with prospects, and drive customer satisfaction by proactively managing and delivering technical information. Responsibilities include working closely with Sales teams and product management to deliver solutions, evangelizing Kustomer platform value, assessing business requirements, identifying key pain points, proposing solutions, demonstrating ROI, and developing a technical sales strategy.",{"employment":908,"compensation":910,"experience":911,"visaSponsorship":915,"location":916,"skills":917,"industries":919},{"type":909},{"id":230,"name":231,"description":232},{"minAnnualSalary":40,"maxAnnualSalary":40,"currency":40,"details":40},{"experienceLevels":912},[913,914],{"id":237,"name":238,"description":239},{"id":241,"name":242,"description":243},{"type":245},{"type":245},[918,303,304,348,349,726,351],"Conversational CRM",[920,921,922],{"id":256,"name":355},{"id":256,"name":258},{"id":260,"name":261},["Reactive",924],{"$ssite-config":925},{"env":926,"name":927,"url":928},"production","nuxt-app","https://jobo.world",["Set"],["ShallowReactive",931],{"company-Kustomer":-1,"company-jobs-04cf7a5a-ea93-4564-8cfb-7d95d3ea7295-carousel":-1},"/company/Kustomer",{}]