Remote Jobs at Kustomer

Candidates should possess a bachelor’s degree or equivalent professional experience and have over 5 years of Customer Success or Account Management experience with a technical SaaS product. Strong industry knowledge of SaaS, CRM, CX/Support Software, or APIs is required, along with experience in negotiating customer renewals and owning a book of business. Excellent communication and interpersonal skills, strong organizational abilities, and a track record of advocating for customer needs are ess…

Candidates must have over 5 years of experience in product management, particularly with highly technical products. A degree in a technical or related field, or equivalent professional experience is required. Experience with AI and the ability to leverage it in daily work is essential. Candidates should possess strong communication skills, able to articulate complex technical concepts to diverse audiences. A data-driven approach to measuring success and a passion for learning about new technolog…

Candidates must hold a Bachelor's degree in Computer Science, Computer Engineering, or a relevant technical field, or possess equivalent practical experience. They should have at least 8 years of experience building and managing large-scale, highly available, distributed web applications. Mastery of a high-level programming language such as Go, Python, or JavaScript is required, along with experience solving scale challenges in complex distributed systems. Candidates should also have experience …

Candidates should possess a Bachelor's degree in Computer Science or a related field, along with at least 5 years of experience in backend engineering, specifically with experience in designing and building robust systems. Strong leadership and people management skills are required, including the ability to mentor and guide a team of engineers. Experience with automation processes and a deep understanding of technical vision and execution are also necessary.

Candidates should possess a Bachelor’s degree in Computer Science or a related field, along with a minimum of 5 years of experience in software engineering, preferably with a focus on backend systems and database design. Strong technical leadership skills and experience managing engineering teams are essential, as is a solid understanding of software development methodologies and best practices.

Candidates should possess a Bachelor's degree in Human Resources, Business Administration, or a related field, and have at least 3-5 years of experience in technical recruiting, with a focus on technology roles. Strong sourcing skills and experience recruiting for Software Engineers, Security Engineers, and Product/UXR professionals are required. Demonstrated ability to partner with hiring managers and understand their needs is essential, along with experience in full-cycle recruiting processes …

The Principal Software Engineer should possess a strong understanding of software architecture and engineering principles, and demonstrate a passion for AI and automation technologies. Candidates should be detail-oriented, professional, and adaptable to new technologies and methodologies, with a structured approach to work and a commitment to high personal standards.

Candidates should possess a Bachelor’s degree in Computer Science or a related field, along with a minimum of 5 years of experience in full-stack software development. Strong proficiency in Node.js, React, Golang, and AWS is required, alongside comfort with AI tools and a desire to contribute to AI-powered product features.

Candidates should possess a Bachelor’s degree in Computer Science or a related field, with a minimum of 7 years of experience in software engineering, and at least 3 years of experience in AI platform development. Strong understanding of agentic architectures, modern AI frameworks such as TensorFlow or PyTorch, and distributed computing concepts are required. Experience with semantic data processing and observability infrastructure is also desired.

Candidates should possess a Bachelor’s degree in Computer Science or a related field, and have at least 3 years of experience in software engineering, with a preference for experience in Site Reliability Engineering. Strong experience with cloud infrastructure, particularly AWS, is required, along with a solid understanding of CI/CD processes and automation tools. A passion for AI and automation technologies is highly desired.

The ideal candidate should have experience managing an enterprise-grade SaaS billing solution, preferably Zuora. Proficiency in leadership, customer billing, support, and related systems is required, along with experience with ERP systems in a cloud-based business environment. Experience with implementing new pricing and products, troubleshooting, and testing is also necessary. A strong understanding of customer contracts and policy standards is essential. Familiarity with sales tax reporting an…

Candidates should possess over 10 years of product design experience, with a minimum of 5 years in design leadership roles. Proven experience in planning and executing design strategies in collaboration with Product and Engineering leadership is required, along with the ability to scale teams of 5-15 designers in fast-paced SaaS environments. Deep expertise in end-to-end SaaS product design and user experience strategy is essential, as is proficiency with modern design tools like Figma and AI-po…