Xfinity Retail Sales Consultant at Comcast

Glenwood Springs, Colorado, United States

Comcast Logo
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
Telecommunications, Media, Entertainment, RetailIndustries

Requirements

  • Enthusiasm for technology and learning new things
  • Passion for teamwork, customer support, and a fun, competitive environment
  • Ability to understand and apply Operating Principles
  • Commitment to owning the customer experience and putting customers first
  • Enthusiasm as learners, users, and advocates of Comcast's technology, products, services, and digital tools
  • Ability to win as a team by collaborating and being open to new ideas
  • Participation in the Net Promoter System

Responsibilities

  • Work directly with customers in a retail location to evaluate their potential product needs and make appropriate recommendations
  • Provide outstanding customer service in all interactions
  • Help customers interpret and clarify account statements and pay bills in the store
  • Solve customer issues, answer questions, assist with accounts, upgrade services, and process requests
  • Provide expert-level understanding of Comcast products and services for customers
  • Maintain detailed sales product knowledge, including competitive information
  • Contribute to a fun and competitive environment by connecting products and services to customers' everyday lifestyles

Skills

Retail Sales
Customer Service
Sales Commission
Teamwork
Communication

Comcast

Comcast Corporation is a global media and technology company.

About Comcast

Philadelphia, PennsylvaniaHeadquarters
1963Year Founded
$42.3MTotal Funding
IPOCompany Stage
10,001+Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k) Company Match
Paid Vacation
Paid Parental Leave
Tuition Reimbursement
Unlimited Paid Time Off

Risks

Competition from streaming services impacts Comcast's traditional cable TV business.
5G technology enables new competitors in the broadband market, threatening Comcast's market share.
Consumer scrutiny of data caps and pricing could lead to reputational damage.

Differentiation

Comcast's acquisition of Nitel enhances its managed services offerings in the enterprise sector.
Comcast's digital equity grants highlight its commitment to corporate social responsibility.
Comcast's involvement in rural broadband initiatives opens new markets and customer bases.

Upsides

Comcast's $150M investment in Rio Rancho boosts internet speed and connectivity.
Transform Wealth LLC's investment indicates confidence in Comcast's financial health.
Comcast's expansion efforts could lead to increased customer satisfaction and retention.

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