Xfinity Field Sales Consultant at Comcast

Houston, Texas, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Telecommunications, MediaIndustries

Requirements

Advanced knowledge of Comcast products and services (video, high-speed Internet, voice, XFINITY Home), including features, benefits, product differences, pricing, and campaigns
Thorough and recent competitive knowledge of other service providers
Expert knowledge of selling reflective of required relevant experience
Demonstrated consistent record of success in residential canvassing sales environment with emphasis on business-to-consumer sales
Effective communication, organizational, and people skills, as well as strong customer service skills
Strong technical capability (computer knowledge, billing system, databases)
Competent time management and organizational skills
Ability to meet physical requirements, including walking/traveling door-to-door for considerable distances in all weather conditions
Where applicable, ability to obtain and maintain credentials/licenses necessary to sell/design alarm systems as required by law
Regular, consistent, and punctual attendance; ability to work nights, weekends, variable schedules, and overtime as necessary
Confidence in selling ability and ability to operate independently

Responsibilities

Promote and sell Comcast products and services (video, high-speed Internet, voice, XFINITY Home) by knocking on every door within assigned territory
Effectively communicate with and develop rapport with customers; evaluate their existing and potential product needs and make recommendations
Increase customer understanding of Comcast products, pricing models, and competitive advantages; evaluate competitive offers and frame responses to highlight Comcast benefits
Create and execute turf management plans without assistance; utilize experience-based sales techniques
Independently establish and organize daily sales activities; generate business through established and approved lead generation methods
Implement effective sales closing techniques to meet or exceed sales goals and achieve product installation targets
Demonstrate understanding of Operating Principles; own the customer experience by putting customers first and providing seamless digital options
Be enthusiastic learners, users, and advocates of Comcast's technology, products, services, and digital tools
Win as a team to make big things happen
Exercise independent judgment and discretion in matters of significance
Perform other duties and responsibilities as assigned

Skills

Door-to-Door Sales

Product Knowledge

Customer Rapport

Needs Assessment

Competitive Analysis

Turf Management

Sales Promotion

Comcast

Comcast Corporation is a global media and technology company.

About Comcast

Philadelphia, PennsylvaniaHeadquarters

1963Year Founded

$42.3MTotal Funding

IPOCompany Stage

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Paid Vacation

Paid Parental Leave

Tuition Reimbursement

Unlimited Paid Time Off

Risks

Competition from streaming services impacts Comcast's traditional cable TV business.

5G technology enables new competitors in the broadband market, threatening Comcast's market share.

Consumer scrutiny of data caps and pricing could lead to reputational damage.

Differentiation

Comcast's acquisition of Nitel enhances its managed services offerings in the enterprise sector.

Comcast's digital equity grants highlight its commitment to corporate social responsibility.

Comcast's involvement in rural broadband initiatives opens new markets and customer bases.

Upsides

Comcast's $150M investment in Rio Rancho boosts internet speed and connectivity.

Transform Wealth LLC's investment indicates confidence in Comcast's financial health.

Comcast's expansion efforts could lead to increased customer satisfaction and retention.

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