[Remote] Workflow Design Studio – UX Design Strategist at ServiceNow

Candidates should have 8+ years of Service Design experience with the ability to envision and inspire holistic customer-centric solutions. They must be comfortable and at ease in customer-facing meetings and workshops, with experience in conceptualization, design strategy, UX, and art direction of prototypes. A strong understanding of native mobile, web application, and responsive web design is required, along with a command of design basics like readability, iconography, color, and spatial relationships. Familiarity with collaboration, design, and prototyping tools such as Miro, Sketch & Figma, and strong storytelling and communication design skills are also necessary. Experience working in or with enterprise customers, on consumer digital products, product/business strategy, and hands-on experience with mobile, web application, and responsive web UX/UI design are considered nice-to-haves. An inspiring portfolio of insightful experiences or publicly available projects is required for consideration.