Workday HCM Senior Manager - Global AMS (Application Managed Services)

Position Overview

• Location Type: [Not Specified]
• Job Type: Full time
• Salary: $154,304 - $205,960 annually (depending on experience and qualifications)

This role is for a Workday Senior Manager - Global Application Managed Services (AMS), acting as a practice leader to provide expert guidance and support to the Consulting management team and their staff. The individual will also assist the sales team with sales activities, act as a liaison between the Consulting team and executive management, identify business needs, staff projects, and monitor consultant work/life balance.

Responsibilities

• Manage a team of managers, functional consultants, and technical consultants in delivering managed services for assigned accounts.
• Provide clients with expertise on best practices and Workday touchpoints (experience in Workday or other HCM ERP platforms like Benefits, Payroll, Time tracking, and Finance is mandatory).
• Prior experience with the intersection of Gen AI and ServiceNow is preferred.
• Assist clients in working through difficult decisions.
• Facilitate project planning and execution.
• Assist Service Delivery managers in forecasting for project teams.
• Act as a mentor and coach for people development.
• Contribute to billable delivery activities to meet utilization goals.
• Assist in the recruitment, development, and management of a diverse, remote team of Workday consultants.
• Promote a team-oriented, challenging, and innovative work environment.
• Establish immediate credibility with clients and within the company, building consensus and achieving goals through influence.
• Assist with escalations related to resourcing or project concerns.
• Mentor the team regularly to ensure high morale and productivity.
• Contribute to new business opportunities within assigned accounts.
• Support the RFP response and pursuit process for post-production work, review estimates for sales opportunities, review SOWs for language and accuracy, and attend Orals & prospect meetings.
• Contribute to practice building activities such as solution and asset development and talent development.

Requirements

• A Bachelor’s degree (preferably in Computer Science or Engineering) or equivalent experience.
• Minimum of 3-5 years of experience in Workday HCM/Financials.
• Ability to multitask and perform a variety of duties.
• Good communication and interpersonal skills.
• Willingness to go the extra mile to solve customer problems.
• Good analytical skills with the ability to solve complex incidents and provide suggestions/best practices.

Compensation & Benefits

• Annual Salary: $154,304 - $205,960 (depending on experience and other qualifications)
• Incentive Program: Eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to plan terms.
• Benefits: Medical/Dental/Vision/Life Insurance, Paid holidays plus Paid Time Off, 401(k) plan and contributions, Long-term/Short-term Disability, Paid Parental Leave, Employee Stock Purchase Plan.

Application Instructions

• Applications will be accepted until 09/7/2025.

Company Information

Why choose Cognizant:

• Entrepreneurial environment that welcomes your ideas.
• Opportunity to do great work.
• Outreach programs that support communities and tap into your volunteer spirit.
• Learning opportunities to help current needs and advancement.
• Global operations, with opportunities in North America.

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.