Workday Consulting Services Manager at Cognizant

Sydney, New South Wales, Australia

Cognizant Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Consulting, Information TechnologyIndustries

Requirements

  • 3-5 years of Workday (or other ERP) Consulting implementation experience
  • Bachelor’s degree or equivalent
  • Proven experience leading a virtual team
  • Fast learner
  • Detail-oriented
  • Decisive
  • Ability to thrive in fast-paced environments
  • Strong teamwork and collaboration skills
  • Sales engagement experience (estimating and presenting to prospects)

Responsibilities

  • Provide expert guidance, advice, and development support to the Consulting management team and team members
  • Assist the sales team with sales activities such as orals, estimations, and Statements of Work (SOW’s)
  • Work closely with Engagement Managers, Project Managers, Managing Consultants, and leads, acting as a liaison between the Consulting team and executive management
  • Assist in identifying business needs, staffing projects, and ensuring work/life balance of consultants is monitored and adjusted
  • Oversight responsibility for projects across the practice
  • Oversee and assist Engagement Managers and team members to identify project needs, reduce risk, and develop solutions and strategies
  • Support the RFP response and pursuit process for Consulting work
  • Assist in the recruitment, development, and management of a diverse, remote team of consultants supporting Workday applications
  • Drive team and individuals to achieve high customer satisfaction levels
  • Establish immediate credibility with clients and within the company; build consensus and achieve goals through influence
  • Perform role of mentor and coach
  • Analyze team skills and provide cross-training to maintain teams’ ability to staff projects appropriately
  • Establish direct reports’ goals and objectives during the bi-annual review process
  • Direct the collection of performance feedback from customers and engagement/project managers on a quarterly basis or upon project completion for the entire team

Skills

Workday
ERP
Consulting Implementation
Virtual Team Leadership
Sales Engagement
Project Oversight
RFP Response
Team Management
Stakeholder Management

Cognizant

Professional services for digital transformation

About Cognizant

Cognizant provides professional services that help businesses adapt to the digital age. The company works with clients to improve their business operations and technology systems through a consultative approach that focuses on specific industries. This means they tailor their services to meet the unique needs of each client, helping them to innovate and operate more efficiently. Unlike many competitors, Cognizant emphasizes a deep understanding of various industries, which allows them to offer more relevant solutions. The goal of Cognizant is to empower clients to thrive in a digital world by transforming their business models and enhancing their operational capabilities.

Teaneck Township, New JerseyHeadquarters
1994Year Founded
IPOCompany Stage
Consulting, Enterprise SoftwareIndustries
10,001+Employees

Risks

Integration challenges from acquisitions may affect service delivery and client satisfaction.
Expansion into IoT exposes Cognizant to competitive pressures.
Geopolitical risks in Eastern Europe could impact Cognizant's operations.

Differentiation

Cognizant's consultative approach tailors digital solutions to specific industry needs.
Strategic acquisitions enhance Cognizant's capabilities in IoT and digital transformation.
Cognizant's strong presence in Eastern Europe boosts its software engineering talent pool.

Upsides

Growing demand for digital transformation boosts Cognizant's service offerings.
IoT market expansion aligns with Cognizant's acquisition of Mobica.
ServiceNow expertise strengthens Cognizant's position in enterprise IT solutions.

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