Sales Engineer - VMWare
Arrow ElectronicsSalary not specified
- Full Time
- Junior (1 to 2 years)
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Enterprise SoftwareIndustries
Requirements
Candidates must possess a minimum of 5 years’ experience across VMware core technologies at a senior support level, with advanced knowledge of ESXi and vCenter Server as a baseline, and experience across one or more VMware subject matter areas such as Compute, Infrastructure, Networking, or Automation (vRealize Suite). Strong skills in Storage, particularly SRM, are required, along with knowledge of scripting languages like Python or PowerShell and VMware & industry certified qualifications like VCAP-DCV or CCNA.
Responsibilities
The VMware L3 Support Engineer will troubleshoot customer issues remotely, collaborating with a global team in a 24x7 follow-the-sun support model to resolve urgent customer issues and ensure customer satisfaction by tracking issues from start to closure and minimizing aging cases. They will also provide root cause analysis for technical issues, assist with creating and maintaining knowledge articles, promote best practices and new methodologies, and work with other internal stakeholders to enhance the overall customer experience.
Skills
VMware
ESXi
vCenter Server
SRM
Python
PowerShell
VMware vRealize Suite
Networking
Storage
Configuration
Customer Handling
Spinnaker Support
Provides enterprise software support services
About Spinnaker Support
Spinnaker Support provides enterprise software support services for organizations using Oracle, SAP, and Salesforce software. Their services include third-party support, managed services, and consulting, aimed at helping mid-size to Fortune 100 companies and public sector organizations. Spinnaker Support ensures that their clients' software is monitored, maintained, enhanced, and secured, allowing it to operate efficiently even as business conditions change. What sets Spinnaker Support apart from competitors is their Ultimate Support Guarantee, which promises a high-quality support experience, and their willingness to tackle complex challenges that others avoid, all while maintaining fair pricing. The company's goal is to deliver reliable support that enables their clients to achieve peak software performance.
Key Metrics
Greenwood Village, ColoradoHeadquarters
2002Year Founded
$1.2MTotal Funding
DEBT_PPCompany Stage
Consulting, Enterprise SoftwareIndustries
201-500Employees