Vitreoretinal (VR) Manager, Surgical Ophthalmology, NSW

Position Overview

• Location Type:
• Job Type: Full time
• Salary:

Alcon is a global leader in eye care, dedicated to enhancing sight and helping people see brilliantly. With over 25,000 associates, we drive innovation, champion progress, and positively impact global eye health. We cultivate an inclusive culture that values contributions and offers significant career growth opportunities. Join us in making a difference in the lives of patients and customers.

Job Summary

The VitRet Manager is responsible for managing the Vitreoretinal (VitRet) portfolio within VitRet accounts, focusing on equipment and consumable upgrades. This role also involves lead generation for our Visualization portfolio.

Responsibilities

As a VitRet Manager – Surgical Sales, you will:

• Conduct product demonstrations with support from technical service.
• Partner with VitRet consultants to upgrade procedures and counter competitor activities.
• Achieve total Alcon sales performance for:
  • VitRet equipment, including Paks.
  • Vit procedure and other consumable upgrades.
• Generate leads for the Visualization portfolio for VSMs.
• Maintain and optimize existing customer relationships and manage business with key accounts.
• Promote and drive utilization within existing customer relationships.
• Provide feedback on competitor activities in the field to management.
• Identify equipment opportunities and support market development.
• Maintain an excellent company image, including personal presentation.

Requirements

Competencies:

• Deep knowledge of both the Phaco & VitRet portfolios.
• Ability to actively find new leads, especially competitive conversions.
• Ability to articulate the benefits of AVS connectivity.
• Ability to provide commercial solutions (EFAs, bundles, rentals).
• Ability to upgrade VitRet procedures to better speeds/gauges and additional consumables.
• Effective and efficient presentation and communication skills, conveying clear, complete, and focused information.
• Ability to interact with people at all levels, tailoring messages and demonstrating sensitivity to others and cultures.
• Logical and analytical problem-solving approach.
• Ability to work independently and take initiative proactively.
• Excellent customer and colleague relationship-building skills.
• Demonstrates sound business decision-making based on fairness and consistency.
• Experience with CRM applications (e.g., Salesforce) for relationship management, account planning, and call planning is desired.

Education:

• Tertiary qualifications in optometry, orthoptics, science, or business.

Work Experience:

• 3 years of experience in medical devices and/or pharma within a surgical environment.
• Proven sales experience, preferably with medical devices.
• Experience as a consultant for high-end medical consumables or capital equipment is preferred.

How You Can Thrive at Alcon

• Opportunity to work with a leading global medical device company.
• Collaborate with a diverse and talented team in a supportive work environment.
• Competitive compensation package and comprehensive benefits.
• Continuous learning and development opportunities.

Company Information

Alcon Careers: See your impact at alcon.com/careers Alcon is an equal opportunity employer and participates in E-Verify. Alcon maintains a diverse environment and prohibits discrimination in recruitment, hiring, training, promotion, or other employment practices based on race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital or veteran status, disability, or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If you require a reasonable accommodation due to a medical condition or disability for any part of the application process or to perform essential job functions, please contact us.