Virtual Territory Manager at Abbott

Maidenhead, England, United Kingdom

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Medical DevicesIndustries

Requirements

Ability to virtually engage healthcare professionals, key customers, and patients in target CCGs/Health Boards and NHS Trusts
Expertise in educating and training patients and HCPs via virtual platforms on FreeStyle Libre, digital health solutions, LibreView reporting suite, and FreeStyle Libre applications
Skills in building effective partnerships with target accounts by matching solutions to customer needs and leveraging local guidelines/pathways
Capability to implement LHE guidance, patient pathways, and maximize formulary pull-through
Experience in developing customer advocacy with key consultants, DSNs, clinical leads, payers, and patient associations
Proficiency in working with local ADC colleagues, Regional Managers, sales executives, and internal stakeholders to develop and execute account plans
Compliance with quality system requirements in all activities
Strong planning and time management skills to deliver optimal virtual coverage and frequency of target accounts while managing administrative responsibilities
Ability to identify key stakeholders, develop stakeholder/influencer maps, and pull through business opportunities
Competence in achieving high customer satisfaction, delivering agreed NPS scores, and optimizing resource use including sampling/patient support
Skills in virtually upgrading patients to FreeStyle Libre Flash Glucose Monitoring system and LibreView, with effective patient information collation and retention

Responsibilities

Drive patient acquisition, sales, and awareness of ADC Flash Glucose Monitoring system, FreeStyle product portfolio, and digital ecosystem across target accounts through national strategy execution
Educate, train, and support patients via virtual platforms on FreeStyle Libre and digital health solutions
Educate and train HCPs via virtual platforms on interpreting Digital Health Solutions Reports, LibreView, and FreeStyle Libre applications to establish as standard for diabetes care
Build partnerships with target accounts to drive mutually productive outcomes
Implement LHE guidance and patient pathways, upgrading target patient cohorts to FreeStyle Libre
Minimize negative factors in local healthcare economy to create positive prescribing environment
Develop and leverage customer advocacy for ADC and its brands
Work with local ADC colleagues to develop and execute account plans to increase sales and market share
Provide outstanding service to target customers for optimal patient retention
Collaborate with Regional Managers, sales executives, and stakeholders on account plans and implementation projects
Train and educate patients remotely on FreeStyle Libre and digital ecosystem
Conduct virtual promotion of ADC products and services to CCGs/Health Boards/Trusts, diabetes centres, primary care, clinical customers, and pharmacists
Plan and deliver virtual working days for optimal account coverage and customer contact
Identify and pull through opportunities within target accounts
Work with regional team to identify stakeholders and develop account plans with maps
Ensure successful virtual implementation of ADC solutions/services for high customer satisfaction and NPS scores
Optimize resource and patient support/sampling in target accounts
Virtually upgrade patients to FreeStyle Libre and LibreView, collating patient information for retention
Remotely train and educate physicians, nurses, and patients on FreeStyle Libre products, embedding as standard of care
Engage strategic customers and influencers per stakeholder maps, in conjunction with Regional Manager, Market Access Specialist, and Territory Manager

Skills

Sales

Patient Acquisition

Healthcare Professional Engagement

Diabetes Care

Flash Glucose Monitoring

FreeStyle Libre

Digital Health Solutions

LibreView

Customer Training

Account Management

NHS Pathways

Formulary Management

Abbott

Healthcare solutions in diagnostics and devices

About Abbott

Abbott Laboratories focuses on improving health through various medical technologies and health solutions. The company operates in areas such as cardiovascular health, diabetes management, diagnostic testing, nutrition, and neuromodulation for chronic pain and movement disorders. Abbott's products include advanced medical devices and diagnostic tests that help healthcare professionals and patients manage health conditions effectively. For example, their cardiovascular technologies assist in heart health management, while diabetes care products enable accurate glucose monitoring without painful fingersticks. Unlike many competitors, Abbott emphasizes accessibility and affordability in its offerings, aiming to make life-changing technologies available to a broader audience. The company's goal is to positively impact global health and well-being, supported by a commitment to sustainability and a 2030 Sustainability Plan.

Lake Bluff, IllinoisHeadquarters

1888Year Founded

IPOCompany Stage

HealthcareIndustries

10,001+Employees

Risks

Departure of key leader Dr. Adamson may affect Abbott's Heart Failure division.

Integration challenges with Medtronic could impact glucose monitor-insulin pump rollout.

Thermo Fisher's microfluidics expansion may increase competition for Abbott.

Differentiation

Abbott integrates continuous glucose monitoring with automated insulin delivery systems.

Abbott's microfluidic devices streamline diagnostic processes efficiently.

Abbott's neuromodulation products target specific nervous system areas for chronic pain relief.

Upsides

Microfluidic technology offers cost-effective solutions in diagnostics.

Strategic partnerships like Abbott-Medtronic enhance product offerings and market reach.

Significant investments indicate strong market confidence in Abbott's healthcare solutions.

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