Virtual Medical Assistant (EST)

Position Overview

• Location Type: Remote
• Employment Type: Full-time
• Salary: (Salary not provided in the description)

Heartbeat Health is a venture-backed health tech startup revolutionizing the delivery of cardiovascular care. Our vision is a world where cardiac conditions are detected early, care coordination is friction-free, and at-risk individuals are empowered to live long, heart-healthy lives. Powered by a connected ecosystem of heart health providers, Heartbeat delivers a range of clinical services, including same-day diagnostic reads, televisits, and virtual care programs for patients with atrial fibrillation, vascular disease, and heart failure. We have been featured on TechCrunch, CNBC, Fast Company, and Forbes – and listed on CB Insights Top 150 Digital Health Startups, New York Digital Health Top 100 Startups, and BuiltIn’s 2023 Best Places to Work. Heartbeat Health is seeking a Medical Assistant to join our virtual clinic Monday through Friday from 9-5 pm EST.

Requirements

• High school diploma or equivalent
• Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) certification required
• 1-3 Years of experience as a Medical Assistant

Responsibilities

• Prepare patients for physician visits
• Connect with patients, ensure video and audio work, add interpreters as needed
• Obtain signed telehealth consent
• Obtain photos of insurance cards
• Prepare patients for physicians
• Document up to date med list with dosing
• Document Medical History
• Document Primary Complaint
• Schedule follow up appointments
• Appointment confirmation calls for next day
• Chart checks
• Chart Prep for visits for the next day
• Discover and recommend better ways to communicate, connect, and build relationships with Heartbeat patients
• Proactively identify opportunities for improvement and risk mitigation
• Execute policies that promote the best patient experience

Additional Information

• Experience with providing virtual care to patients is a plus
• Exceptional people skills and a GREAT communicator
• Passion for delivering an outstanding patient experience
• Detail-oriented with a focus on processes
• Fast learner while being flexible and adaptable
• Outstanding organizational and multitasking abilities
• Self-driven and excited to support new technology

Company Information

Heartbeat Health is an equal opportunity employer and does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.