Roo

Veterinary Account Manager

Remote

Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Animal Healthcare, Biotechnology, MarketplaceIndustries

Requirements

Candidates should have strong sales experience, proficiency in analyzing data, and the ability to utilize CRM tools like Hubspot and Zendesk. Experience in startup or high-growth environments and knowledge of working with DVMs and veterinary hospitals are preferred. Occasional travel is required.

Responsibilities

The Veterinary Account Manager will support and grow selected cities, provide support for retaining core vet users, and assist veterinarians in fulfilling shifts that align with their preferences. They will also help fulfill needed relief shifts, retain and grow shift volume for full-time relief vets, and ensure top vet users remain engaged with the Roo platform. Responsibilities include managing veterinarian inquiries, resolving user issues, and planning events for top-performing veterinarians.

Skills

Account Management
Customer Support
Veterinary Industry Knowledge
Sales
Communication
Problem-Solving
Relationship Management

Roo

Job matching platform for veterinary professionals

About Roo

Roo.vet is a job search platform tailored for veterinary professionals, connecting them with animal hospitals and clinics. It allows veterinarians and veterinary technicians to work shifts at various locations, helping them find the right job fit through real-world trials. This approach addresses the challenge of job matching in the veterinary industry, which is growing due to increased pet ownership. Roo.vet also provides resources for relief vets, ensuring they are informed about their responsibilities as independent contractors.

San Francisco, CaliforniaHeadquarters
2018Year Founded
$16.1MTotal Funding
LATE_VCCompany Stage
Consulting, HealthcareIndustries
201-500Employees

Risks

Increased competition could dilute Roo's market share with lower fees or more features.
Leadership transition to a new CEO might disrupt operations or alienate users.
Rising operational costs in San Francisco could impact Roo's profitability.

Differentiation

Roo offers a unique trial-based job matching service for veterinary professionals.
The platform provides resources for relief vets, including tax and legal guidance.
Roo combines job search convenience with real-world job trials for better satisfaction.

Upsides

Roo surpassed 4,000 veterinary professionals and 100,000 employment opportunities by June 2023.
The gig economy's growth aligns with Roo's freelance opportunities for veterinary professionals.
Roo's new funding of $10,999,999 will aid in aggressive expansion and product development.

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