[Remote] UX Researcher at Symbotic

United States

Apply Now

Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Robotics, Supply Chain, Warehouse AutomationIndustries

Requirements

3-5 years of professional experience in UX research, ideally with exposure to technical systems, robotics, or supply chain industries
Bachelor’s degree in Human-Computer Interaction, Psychology, Design, Anthropology, or a related field (Master’s degree is a plus)
Proficiency in UX research methodologies, including resonance testing, concept validation, and usability testing
Experience with research tools such as Miro, UserTesting, Lookback, or similar platforms for conducting and analyzing studies
Familiarity with data analysis tools (e.g., Excel, SPSS, or Tableau) for quantitative research
Knowledge of supply chain operations or robotics systems (preferred)
Strong analytical skills to interpret complex data and derive meaningful insights
Excellent communication and presentation skills to share findings with diverse stakeholders
Ability to work collaboratively in a fast-paced, cross-functional team environment
Experience conducting research for hardware-software integrated systems, such as robotics (preferred)
Understanding of accessibility standards (e.g., WCAG) to ensure inclusive user experiences (preferred)
Valid driver’s license and ability to drive and/or fly to client and other customer locations (up to 10% travel may be required)
Ability to own a credit card and manage expenses personally for reimbursement

Responsibilities

Conduct Resonance Testing: Design and execute resonance testing to gauge user reactions, emotional responses, and alignment with proposed design concepts for robotics interfaces and software
Perform Concept Validation: Plan and conduct studies to validate design concepts, ensuring they meet user needs and business objectives within the supply chain and robotics context
Execute Usability Testing: Develop and lead usability testing sessions for prototypes, existing systems, and new features, identifying pain points and opportunities for improvement
Gather User Insights: Use qualitative and quantitative methods, such as interviews, surveys, and observations, to understand user behaviors, preferences, and challenges in interacting with robotic systems
Analyze and Synthesize Data: Translate research findings into clear, actionable insights through reports, presentations, and visualizations to guide design and development teams
Collaborate with Cross-Functional Teams: Work closely with UX designers, product managers, and engineers to integrate research insights into product development and refine user experiences
Advocate for Users: Champion user-centered design principles, ensuring user needs are prioritized throughout the product lifecycle
Stay Current with Trends: Keep up-to-date with UX research methodologies, supply chain technologies, and robotics trends to inform research practices

Skills

Key technologies and capabilities for this role

UX ResearchResonance TestingConcept ValidationUsability TestingQualitative MethodsQuantitative MethodsInterviewsSurveysUser ObservationsData AnalysisResearch SynthesisUser Insights

Questions & Answers

Common questions about this position

What experience level is required for the UX Researcher role?

The role requires 3-5 years of professional experience in UX research, ideally with exposure to technical systems, robotics, or supply chain industries.

What education is needed for this position?

A Bachelor’s degree in Human-Computer Interaction, Psychology, Design, Anthropology, or a related field is required, with a Master’s degree being a plus.

What technical skills are required for the UX Researcher?

Proficiency in UX research methodologies including resonance testing, concept validation, and usability testing is required, along with experience using tools like Miro, UserTesting, Lookback, and data analysis tools such as Excel, SPSS, or Tableau.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What is the salary or compensation for this role?

This information is not specified in the job description.

Symbotic

Develops robotics and software for supply chains

About Symbotic

Symbotic develops robotics and software aimed at improving supply chain operations. Their products include both hardware and software that work together to automate various processes within warehouses and distribution centers. This automation helps manufacturers, distributors, and retailers streamline their operations, making them faster and more efficient. Unlike many competitors, Symbotic focuses on creating a comprehensive solution that integrates seamlessly into existing supply chains, providing not just the technology but also ongoing support and maintenance. The goal of Symbotic is to enhance the profitability of their clients by optimizing supply chain performance through advanced automation.

Wilmington, DelawareHeadquarters

2007Year Founded

$607.5MTotal Funding

IPOCompany Stage

Robotics & Automation, Industrial & Manufacturing, Enterprise SoftwareIndustries

1,001-5,000Employees

Risks

Financial restatement and class action lawsuit may harm investor confidence and stability.

Integration challenges from OhmniLabs acquisition could divert focus from core operations.

Expansion in Georgia may face delays or cost overruns, impacting profitability.

Differentiation

Symbotic integrates proprietary robotics and software for advanced supply chain automation.

The company focuses on making supply chains faster, more efficient, and profitable.

Symbotic's acquisition of OhmniLabs expands its capabilities beyond traditional warehouse settings.

Upsides

Increased demand for warehouse automation due to e-commerce growth boosts Symbotic's market potential.

AI-driven robotics interest from major companies like Amazon enhances Symbotic's industry relevance.

Symbotic's expansion in Georgia creates 300 jobs, strengthening its operational capacity.

Land your dream remote job 3x faster with AI

Try Jobo Free