[Remote] Senior XD Researcher at Pearl Health

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, HealthtechIndustries

Requirements

Proven track record (5+ years) in experience design/product research or an applied social science field, with a portfolio demonstrating how your work on digital products directly informed design and product outcomes
Mastery of a wide range of qualitative and quantitative methods, comfortable conducting deep generative interviews and analyzing quantitative data (e.g., surveys, A/B test results, product analytics)
Demonstrable experience working in an embedded model, collaborating closely with agile/scrum teams and contributing to rapid, continuous discovery cycles
Exceptional communicator and facilitator, able to synthesize complex information from multiple sources into a clear and persuasive narrative that drives action and alignment
Proven experience mentoring and training others (e.g., product managers, designers)

Responsibilities

Define and prioritize research: Partner with cross-functional counterparts to identify and prioritize key learning goals that align with the product roadmap and team objectives
Drive mixed-methods research: Design and execute a continuous stream of research (exploratory, generative, and evaluative) that balances rigor and speed, selecting the right methodology (qualitative, quantitative, or mixed) and approach (moderated or unmoderated)
Triangulate data: Synthesize and connect qualitative findings with quantitative data (e.g., product analytics, engagement metrics, survey data) to build a comprehensive and compelling story of the user experience
Manage the full research lifecycle: Independently lead all aspects of research, including study design, planning, participant recruitment (in partnership with Customer Success), execution of studies, running debriefs, analyzing findings, and synthesizing insights and product opportunities
Translate insights into action: Deliver actionable, data-driven recommendations that influence product decision-making, design iterations, and the longer-term product roadmap
Champion customers and scale research: Act as an advocate within your team and across the organization; mentor and empower cross-functional partners in continuous discovery methods, frameworks, and tools to scale the impact of user insights

Skills

Key technologies and capabilities for this role

Design ResearchMixed-Methods ResearchQualitative ResearchQuantitative AnalysisUser ResearchResearch RoadmapUser Engagement MetricsProduct Research

Questions & Answers

Common questions about this position

Is this position remote?

Yes, the position is fully remote.

What are the key responsibilities of the Senior XD Researcher?

Key responsibilities include defining and prioritizing research, driving mixed-methods research, triangulating data, managing the full research lifecycle, translating insights into action, and championing customers to scale research.

What skills and experience are required for this role?

The role requires experience in planning and executing mixed-methods research (qualitative and quantitative), synthesizing insights with data like user engagement metrics, collaborating with product designers, PMs, data scientists, and engineers, and leading the full research lifecycle.

What is the company culture like at Pearl Health?

Pearl Health fosters a collaborative environment where the researcher is embedded with customer-facing product teams, partnering closely with product designers, product managers, data scientists, and engineers to understand users and drive product decisions.

What makes a strong candidate for this Senior XD Researcher role?

A strong candidate is an experienced researcher skilled in mixed-methods approaches, capable of independently managing research projects, synthesizing qualitative and quantitative data into actionable insights, and collaborating cross-functionally to influence product roadmaps.

What is the salary or compensation for this role?

This information is not specified in the job description.

Pearl Health

Healthcare technology platform for providers

About Pearl Health

Pearl Health provides a platform designed to improve the efficiency and effectiveness of healthcare providers, including doctors and practice managers. The platform automates routine tasks, allowing providers to spend more time on patient care. It offers tools for tracking patient data and managing care teams, which helps providers gain transparency and credit for their work. Additionally, Pearl Health supports value-based care by enabling providers to monitor their performance through numerical data and graphs, helping them understand patient outcomes better. The platform also identifies at-risk patients, allowing for timely interventions. Pearl Health differentiates itself by focusing on technology that enhances care delivery and patient outcomes, while maintaining high customer satisfaction and retention. The company's goal is to empower healthcare providers to deliver better care through effective data management and support.

New York City, New YorkHeadquarters

2020Year Founded

$73MTotal Funding

DEBTCompany Stage

Enterprise Software, HealthcareIndustries

51-200Employees

Risks

Competition in value-based care threatens Pearl Health's market share.

Complex EHR integrations may lead to provider dissatisfaction.

Rapid expansion into 44 states may strain operational capabilities.

Differentiation

Pearl Health partners with Walgreens to enhance value-based primary care services.

The company integrates Vim's middleware for seamless EHR workflow enhancements.

Pearl Health's platform identifies at-risk patients for proactive care interventions.

Upsides

Partnerships with PraxisCare and Adaugeo expand access to value-based care.

Rising Medicare Advantage plans create opportunities for Pearl Health's solutions.

Increased telehealth adoption boosts demand for Pearl Health's integrated platform.

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