[Remote] Staff User Researcher at Ethos Life

United States

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Insurtech, Financial Services, InsuranceIndustries

Skills

Key technologies and capabilities for this role

User ResearchResearch OperationsQualitative ResearchQuantitative ResearchMixed Methods ResearchUser Journey MappingUsability TestingSurvey DesignData AnalysisStakeholder ManagementResearch StrategyDesign Research

Questions & Answers

Common questions about this position

What will I be doing as a Staff User Researcher at Ethos?

You will establish the research function, own strategic research initiatives across complex user journeys like agent tools and application flows, dive into multi-step workflows, build scalable research frameworks, lead mixed-method studies, synthesize data sources, and communicate findings to influence product decisions.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What is the salary or compensation for this role?

This information is not specified in the job description.

What kind of person excels in this Staff User Researcher role?

Candidates who love making sense of complexity, thrive in ambiguous environments, and are excited about shaping a new research discipline in a high-impact space make the strongest fits.

What is the team structure for this research role at Ethos?

This is a foundational role as the first dedicated researcher on the team, helping to establish and grow the research function within a growing design and research team.

Ethos Life

Online life insurance with no medical exams

About Ethos Life

Ethos Life provides life insurance solutions through a fully online platform, making it easier for individuals and families to obtain coverage without the need for medical exams. The application process is streamlined, allowing potential clients to receive instant quotes and often get approved within minutes by answering specific health and lifestyle questions. This approach contrasts with traditional life insurance methods, which can be lengthy and cumbersome. Ethos Life sells term and whole life insurance policies through partner carriers and earns commissions on these sales. Additionally, the company offers complimentary estate planning tools, such as free wills, to enhance the customer experience and set itself apart from competitors. The goal of Ethos Life is to provide straightforward and affordable life insurance options while simplifying the overall process for its customers.

Austin, TexasHeadquarters

2016Year Founded

$395.4MTotal Funding

SERIES_DCompany Stage

Financial ServicesIndustries

501-1,000Employees

Risks

Departure of key executives like CFO Anan Kashyap may affect financial strategy.

Class action lawsuit under Illinois genetic privacy law could harm Ethos's reputation.

Recent layoffs may indicate financial strain, affecting employee morale and performance.

Differentiation

Ethos Life offers a fully online life insurance application process, eliminating medical exams.

The company provides complimentary estate planning tools, enhancing customer value and experience.

Ethos partners with major insurers like Legal & General America to ensure policy reliability.

Upsides

Growing demand for no-exam life insurance policies boosts Ethos's market potential.

Increased consumer interest in digital insurance solutions aligns with Ethos's tech-driven model.

Partnerships with companies like Ameritas expand Ethos's product offerings and market reach.

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