User Experience (UX) Lead at HomeX

Colombo, Western Province, Sri Lanka

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

SaaSIndustries

Requirements

5+ years of experience in UX design, preferably in SaaS, B2B, or fintech/legal tech
Strong portfolio showcasing end-to-end product design, from research to execution
Expertise in Figma, Sketch, Adobe XD, and design systems
Experience in user research, usability testing, and data-driven decision-making
Familiarity with front-end development principles (HTML, CSS; React knowledge is a plus)
Strong understanding of accessibility, UX heuristics, and conversion optimization
Ability to lead and mentor junior designers while driving team-wide UX standards

Responsibilities

Lead the UX vision for Homey, ensuring design consistency and usability across all features
Conduct user research, interviews, and usability testing to identify pain points and enhance the customer journey
Develop and maintain design systems, UX guidelines, and interaction standards for uniformity
Create wireframes, prototypes, and high-fidelity designs for web and mobile platforms
Collaborate with Product Managers and Developers to refine features and ensure seamless implementation
Advocate for accessibility (WCAG), responsive design, and intuitive navigation
Work closely with Engineering to ensure precise execution and smooth handoff of designs
Partner with Marketing & Branding to align visual design across product and promotional materials
Implement data-driven design, using A/B testing and analytics to improve UX

Skills

Figma

Sketch

Adobe XD

Design Systems

User Research

Usability Testing

Wireframes

Prototyping

High-Fidelity Design

WCAG

Responsive Design

A/B Testing

Analytics

HomeX

Comprehensive home repair and maintenance services

About HomeX

HomeX provides a range of home repair services designed to assist homeowners with maintenance and repair needs. The company offers two main services: virtual technical assistance and in-home repair services. Through the Remote Assist service, clients can connect with a technician via call or video chat to receive expert advice and troubleshooting, which helps save time and costs. If the issue cannot be resolved virtually, HomeX can arrange for an in-home visit to ensure the problem is addressed effectively. HomeX's pricing is flexible, tailored to the specific project, allowing clients to pay only for the services they require. This approach makes HomeX different from competitors by combining virtual support with the option for in-person assistance, creating a seamless experience for homeowners. The goal of HomeX is to simplify the home repair process, making it more accessible and less frustrating for homeowners.

Chicago, IllinoisHeadquarters

2017Year Founded

$87.5MTotal Funding

GROWTH_EQUITY_VCCompany Stage

Consumer Software, Consumer GoodsIndustries

51-200Employees

Benefits

Competitive compensation packages

Equity

Performance-based incentives

Competitive benefits

Risks

Competition from tech giants like Amazon could threaten HomeX's market share.

Rising labor costs may impact profitability, especially with in-home repair service expansion.

Consumer privacy concerns could lead to regulatory scrutiny of Remote Assist services.

Differentiation

HomeX offers both virtual and in-home repair services, providing comprehensive solutions.

Remote Assist allows expert guidance through video, call, or chat, reducing the need for visits.

Flexible pricing model caters to a wide range of budgets and project complexities.

Upsides

Raised $90M to expand services across North America, enhancing growth potential.

Increased demand for virtual home services due to remote work trends boosts market opportunity.

Advancements in AI enable HomeX to offer proactive and efficient predictive maintenance solutions.

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