Retail Success Manager
SalsifySalary not specified
Full Time
Junior (1 to 2 years)
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
RetailIndustries
Requirements
- Ability to drive sales through effective merchandise presentation, accurate and competitive pricing, proper signing, in-stock and inventory levels, budgeting, forecasting sales, and assessing economic trends and community needs
- Knowledge of proper Customer/Member service approaches and techniques to resolve needs, complaints, and issues within Company guidelines and standards
- Expertise in overseeing implementation of community outreach programs
- Proficiency in ensuring compliance with Company and legal policies, procedures, and regulations, including analyzing reports, implementing asset protection and safety controls, and overseeing safety, operational, and quality assurance reviews
- Skills in providing supervision and development opportunities for Associates, including hiring, training, mentoring, assigning duties, providing recognition, and promoting a belonging mindset
- Capability to provide quality eyewear services, including consulting/educating Members/Customers, selecting products, obtaining measurements, verifying prescriptions, maintaining confidentiality, performing minor frame repairs, and maintaining Optical equipment
- Upholding the Company's Open Door Policy by meeting with Associates, listening to concerns, researching issues, reviewing policies, and suggesting resolutions
- Ability to build high-performing teams, embrace differences, create a culture of belonging, work collaboratively, build relationships, communicate effectively, attract/retain talent, empower/develop talent, and maintain high standards of integrity, ethics, and compliance
- Commitment to Walmart values, supporting a regenerative company goal, acting selflessly, and being humble
Responsibilities
- Drive sales in the Vision Center by ensuring effective merchandise presentation, accurate pricing, proper signing, in-stock/inventory levels, budgeting, forecasting, and assessing trends/community needs
- Model, enforce, and provide direction/guidance to Associates on Customer/Member service to resolve issues within guidelines
- Oversee and participate in community outreach programs, encouraging Associates to serve the community
- Ensure compliance with policies/procedures/regulations by analyzing reports, implementing/monitoring controls, overseeing reviews, developing action plans, providing direction on programs/initiatives, and directing Associates on confidentiality
- Provide supervision/development for Associates by hiring, training, mentoring, assigning duties, providing recognition, and promoting belonging
- Ensure quality eyewear by consulting/educating Members/Customers, selecting products, obtaining measurements, verifying prescriptions, maintaining confidentiality, performing minor repairs, and maintaining equipment
- Uphold Open Door Policy by meeting Associates, listening to concerns, researching issues, reviewing policies, and suggesting resolutions
- Coordinate/complete/oversee job-related activities by developing stakeholder relationships, supporting plans/initiatives, communicating goals, building accountability, measuring progress, identifying improvements, and promoting learning/adaptability
- Build high-performing teams, embrace differences, foster belonging, work collaboratively, build relationships, communicate positively, attract/retain/empower/develop talent, and promote integrity/ethics/compliance
- Support company mission, values, ethics by implementing action plans, utilizing Open Door Policy, and providing direction on business processes
Skills
Customer Service
Inventory Management
Sales Forecasting
Budgeting
Asset Protection
Safety Compliance
Hiring
Training
Mentoring
Eyewear Consultation
Prescription Verification
Frame Repair
Merchandise Presentation
Community Outreach
Quality Assurance
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Risks
Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.
Differentiation
Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.
Upsides
Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.
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