Multiple Roles - FinTECH Student Support
edXFull Time
Junior (1 to 2 years)
Key technologies and capabilities for this role
Common questions about this position
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This information is not specified in the job description.
Required skills include 2-3 years in technical customer support, experience in FinTech, excellent communication, networking fundamentals, messaging protocols like SOAP or FIX, SQL competency, and strong problem-solving.
ION Group is a diverse group of innovators providing trading and workflow automation software to major corporations, banks, and governments, with a focus on high-value analytics and strategic consulting, serving over 2,000 leading corporations including 50% of the Fortune 500.
Strong candidates have 2-3 years in technical customer support, FinTech experience, and skills in networking, messaging protocols, SQL, plus preferred trading support, scripting, and Windows/UNIX experience, with the ability to work flexible hours.
Automation technology for financial sector clients
ION Group specializes in automation technology tailored for the financial sector, primarily serving institutional clients like investment banks, asset managers, and brokers. The company provides advanced software solutions that enhance trading, processing, and risk management activities in global financial markets. ION's products include sophisticated software platforms and APIs that enable clients to connect seamlessly to various trading venues and exchanges, ensuring efficient and accurate transactions. Unlike many competitors, ION stands out by acquiring entrepreneurial firms, which allows it to remain agile and responsive to market changes. The company's goal is to enhance efficiency and reduce operational risks for its clients through automation and innovative technology.