Tik Tok Shop Account Manager at Pattern

Lehi, Utah, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Ecommerce, TechnologyIndustries

Requirements

3-5 years in account management, with specific experience in e-commerce or marketplace environments
Understanding of TikTok Shop and its features preferred, including marketplace trends, tools, and best practices for optimizing performance
Experience with other marketplaces (Amazon, Walmart, eBay, etc.) is also acceptable
Strong ability to analyze data and metrics, using insights to drive strategy and make informed decisions to enhance client outcomes
Excellent verbal and written communication skills, with the ability to effectively interact with clients and internal teams, presenting complex information clearly and persuasively
Proven organizational skills with the ability to manage multiple accounts and projects simultaneously, ensuring timely delivery and high-quality results

Responsibilities

Build and manage relationships with multiple brand partners, and obtain an understanding of their business challenges, marketing objectives, and success metrics
Develop forward thinking, data-driven analyses and consultative recommendations that align with brand goals, and quantify high-impact opportunities with clear recommendations to present to them
Deliver the highest level of strategic and customer service to clients to ensure KPIs are hit
Communicate effectively with key internal stakeholders, and present solutions-oriented approaches to further grow your business
Stay current on industry trends and new or innovative approaches within social commerce
Monitor and analyze account performance, making data-driven recommendations to enhance product listings, campaign effectiveness, affiliate outreach, and overall marketplace presence
Collaborate with clients to develop and implement tailored strategies for TikTok Shop, aligning with their business goals and leveraging Pattern's services
Prepare and present regular performance reports and insights to clients, highlighting key metrics, trends, and areas for improvement

Skills

TikTok Shop

Account Management

Ecommerce

Influencer Marketing

Ambassador Programs

Marketplace Strategy

Data Analysis

Client Success

Pattern

Ecommerce acceleration and competitive analysis

About Pattern

Pattern.com focuses on ecommerce acceleration, particularly on Amazon, by providing a free digital shelf management software that analyzes data from millions of searches and products. This tool uses machine learning to give brands insights into their competition, helping them optimize their product listings. Unlike competitors, Pattern.com offers both free tools and premium services, including market insights and consultancy, to help brands grow on Amazon. The company's goal is to empower brands to enhance their visibility and sales on one of the largest online marketplaces.

Lehi, UtahHeadquarters

2013Year Founded

$269.4MTotal Funding

GROWTH_EQUITY_VCCompany Stage

Data & Analytics, Consulting, Consumer GoodsIndustries

1,001-5,000Employees

Risks

Increased competition from AI-driven ecommerce platforms could erode Pattern's market share.

The rapid growth of Amazon's third-party sellers may dilute Pattern's service effectiveness.

The partnership with Giggster may divert focus from core ecommerce services.

Differentiation

Pattern offers a free digital shelf management tool for Amazon sellers.

The company uses machine learning to provide customized insights for product optimization.

Pattern's premium services include deep market insights and patented technology solutions.

Upsides

Pattern was named one of the World's Most Innovative Companies in 2024.

The launch of the Shelf inventory solution expands Pattern's service offerings.

Pattern's AI models enhance seller performance across multiple retail marketplaces.

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