Tik Tok Shop Account Manager at Pattern

Lehi, Utah, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Ecommerce, TechnologyIndustries

Requirements

3-5 years in account management, with specific experience in e-commerce or marketplace environments
Understanding of TikTok Shop and its features preferred, including marketplace trends, tools, and best practices for optimizing performance
Experience with other marketplaces (Amazon, Walmart, eBay, etc.) is also acceptable
Strong ability to analyze data and metrics, using insights to drive strategy and make informed decisions to enhance client outcomes
Excellent verbal and written communication skills, with the ability to effectively interact with clients and internal teams, presenting complex information clearly and persuasively
Proven organizational skills with the ability to manage multiple accounts and projects simultaneously, ensuring timely delivery and high-quality results

Responsibilities

Build and manage relationships with multiple brand partners, and obtain an understanding of their business challenges, marketing objectives, and success metrics
Develop forward thinking, data-driven analyses and consultative recommendations that align with brand goals, and quantify high-impact opportunities with clear recommendations to present to them
Deliver the highest level of strategic and customer service to clients to ensure KPIs are hit
Communicate effectively with key internal stakeholders, and present solutions-oriented approaches to further grow your business
Stay current on industry trends and new or innovative approaches within social commerce
Monitor and analyze account performance, making data-driven recommendations to enhance product listings, campaign effectiveness, affiliate outreach, and overall marketplace presence
Collaborate with clients to develop and implement tailored strategies for TikTok Shop, aligning with their business goals and leveraging Pattern's services
Prepare and present regular performance reports and insights to clients, highlighting key metrics, trends, and areas for improvement

Skills

Key technologies and capabilities for this role

TikTok ShopAccount ManagementEcommerceInfluencer MarketingAmbassador ProgramsMarketplace StrategyData AnalysisClient Success

Questions & Answers

Common questions about this position

Is this role remote or does it require office work?

This is a full-time role that works a hybrid schedule in Lehi, Utah.

What is the salary or compensation for this position?

This information is not specified in the job description.

What skills are required for the TikTok Shop Account Manager role?

Key skills include building and managing client relationships, developing data-driven analyses and recommendations, monitoring account performance, and staying current on social commerce trends.

What is the company culture like at Pattern?

Pattern emphasizes employee experience at the center of its business model, has been recognized as one of Newsweek’s Global Most Loved Workplaces, and values hustle, data obsession, partner success, and innovative action.

What makes a strong candidate for this TikTok Shop Account Manager position?

Strong candidates are obsessed with data, partner success, and taking action, possess hustle and analytical skills, and can deliver strategic, data-driven recommendations to hit client KPIs.

Pattern

Ecommerce acceleration and competitive analysis

About Pattern

Pattern.com focuses on ecommerce acceleration, particularly on Amazon, by providing a free digital shelf management software that analyzes data from millions of searches and products. This tool uses machine learning to give brands insights into their competition, helping them optimize their product listings. Unlike competitors, Pattern.com offers both free tools and premium services, including market insights and consultancy, to help brands grow on Amazon. The company's goal is to empower brands to enhance their visibility and sales on one of the largest online marketplaces.

Lehi, UtahHeadquarters

2013Year Founded

$269.4MTotal Funding

GROWTH_EQUITY_VCCompany Stage

Data & Analytics, Consulting, Consumer GoodsIndustries

1,001-5,000Employees