Territory Executive at Republic Services

Capitol Heights, Maryland, United States

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Waste Management, RecyclingIndustries

Requirements

Minimum 5 years relevant sales experience
Minimum of 2 years of direct selling experience in a customer-facing role that includes identifying and addressing customer needs
Waste or service industry experience
Valid driver’s license

Responsibilities

Identifies viable leads, manages prospects and acquires new, profitable commercial, industrial and recycling business to meet and exceed monthly established targeted revenue goals for new and existing customers
Effectively maintains and retains existing customers by building effective long-term relationships and customer loyalty
Follows up on the leads received by the Lead Generators within 2 hours and always creates a follow up task in Salesforce to determine the next step
Performs contractual re-signs on existing customers to extend customer relationship and increase customer profitability where appropriate
Responds to all cancellation requests in alignment with the established escalation policy
Proactively communicates with or responds to customers in support of Company pricing initiatives
Utilizes Salesforce on a daily basis, schedules and documents all activities, and develops robust information profiles on prospective customers to facilitate acquisition of new customers
Prepares and delivers sales presentations to new and existing clients; follows up with key customer decision makers to close sales
Completes consistently scheduled phone blocks and cold call prospecting activities to establish initial and follow-up appointments with decision-makers
Responsible for capturing customer emails and minimizing rate restrictions and customer credits
Develops and maintains an awareness of market behavior and competitive trends in designated markets to anticipate changing customer needs
Maintains a thorough knowledge of the Company’s available services, lines of business and pricing structures; offers additional services to existing and potential commercial, industrial and recycling clients, including total waste stream management solutions, as appropriate, to grow targeted profitable revenue and contribute to Company goals and objectives
Completes required Customer Service Agreements, reports and other paperwork in a timely manner and in accordance with Company policy
Regularly meets with Sales Manager to review weekly customer retention and relationship activities, progress versus goals and status of key customer relationships
Builds relationships and increases Company visibility through participation in Company-sponsored activities as required; attends trade shows, chamber of commerce events and other events, as necessary. Acts as a Company representative at community events, where required
Performs other job-related duties as assigned or apparent

Skills

Key technologies and capabilities for this role

SalesforceProspectingSales PresentationsLead ManagementCustomer Relationship ManagementCold CallingContract NegotiationRevenue Growth

Questions & Answers

Common questions about this position

What is the salary or compensation for the Territory Executive role?

This information is not specified in the job description.

Is the Territory Executive position remote or does it require travel?

The role involves working within an assigned market typically outside of a metropolitan area, meeting regularly with new and existing clients, and performing scheduled phone blocks and cold call prospecting, indicating it is field-based with travel required.

What key skills are required for the Territory Executive position?

Key skills include prospecting and selling new business, building long-term customer relationships, using Salesforce daily to manage leads and activities, delivering sales presentations, and cold calling to establish appointments.

What is the team structure or reporting for this role?

The Territory Executive regularly meets with the Sales Manager to review weekly customer retention, progress versus goals, and status of key customer relationships.

What makes a strong candidate for the Territory Executive role?

A strong candidate excels at identifying leads, prospecting, closing sales to meet revenue goals, maintaining customer relationships, and using Salesforce effectively while staying aware of market trends.