Technical Solutions Engineer

United States

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$95,000 – $105,000Compensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Insurance Technology, Financial ServicesIndustries

Requirements

Candidates should have at least 2 years of full-stack professional software development experience, preferably with Python, Go, or TypeScript, and 2 years of professional experience debugging and optimizing APIs and querying various data sets using SQL. Strong written and verbal communication skills are essential, along with a solid understanding of the SDLC life cycle and experience using formal ticketing systems like Jira or Salesforce. Experience with the Atlassian suite and working on APIs or event-driven systems is preferred.

Responsibilities

The Technical Solutions Engineer will work with product engineers, product managers, customer experience, and partner experience teams to diagnose and resolve issues with digital life insurance products. They will collaborate with internal and external engineers to provide bug fixes and solutions, coordinate bug fixes and enhancements with Product Managers, and help guide engineering teams on external partner limitations. Responsibilities also include maintaining and building internal and customer-facing documentation, such as how-to guides and knowledge base articles, and monitoring services to ensure product usability for partners and their customers.

Skills

Technical Support

Problem Solving

Customer Experience

Partner Experience

Digital Insurance Products

Bug Diagnosis

Integration Management

Software Development

Bestow

Digital platform for life insurance solutions

About Bestow

Bestow offers a digital platform for purchasing life insurance, focusing on making the process quick and easy for individuals. Their technology streamlines the application process using advanced underwriting methods, allowing customers to receive instant decisions on their coverage. Bestow's software manages the entire insurance lifecycle, which helps reduce costs and enables the rapid launch of new insurance products. Additionally, the company utilizes data solutions to enhance customer data for better marketing strategies and audience targeting. Unlike traditional insurance providers, Bestow emphasizes a user-friendly experience and affordability, with coverage starting at $11 per month. Their goal is to provide accessible life insurance while maintaining high customer satisfaction, as evidenced by their excellent ratings and A+ Better Business Bureau score.

Dallas, TexasHeadquarters

2017Year Founded

$133.8MTotal Funding

SERIES_CCompany Stage

Data & Analytics, FintechIndustries

201-500Employees