Andersen Corporation

Technical Service Specialist

Japan

Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Food Safety & Quality, Animal HealthcareIndustries

Position Overview

  • Location Type: [Not Specified]
  • Job Type: Full time
  • Salary: [Not Specified]

It's fun to work in a company where people truly believe in what they are doing!

Responsibilities and Duties

To achieve sales targets, fulfill the following responsibilities and duties:

Field Technical Services Primarily engages in field services and collaborates with Laboratory Technical Services to carry out its operations.

Field Services

  • Collaborate with sales to plan and provide support plans to achieve sales targets.
  • Plan and provide technical services for acquiring new projects and customer retention.
  • Plan and support activities for customer engagement and lead acquisition by sales.
  • Plan and conduct internal training programs.

Laboratory Services

  • Design tests according to request conditions.
  • Implement test planning and preparation, data collection, and analysis.
  • Manage and maintain equipment, ensure laboratory safety.
  • Manage inventory of reagents and consumables, replenish necessary items.

Product Representative Duties

  • Provide technical support for sales, marketing, quality control, and customer response for designated products.
  • Exchange technical information globally for designated products.

Support for New Product Introduction and Quality Improvement

  • Participate in projects led by other departments, provide advice and proposals from a technical perspective.

Acquisition of Technical Service Skills and Development of Group Members

  • Attend training programs and acquire necessary technical service skills within the designated period.
  • Serve as an instructor for training programs and develop group members.

Reporting/Sharing

  • Regularly report your activities and share information within the group.
  • Participate in APAC region and global meetings for technical information collection and sharing, and report and consult.

Company Information

Come Be Part Of A Mission that Matters! From inside the farm gate to our dinner plates, Neogen protects the world’s food supply. Through a variety of animal healthcare products, to food safety solutions for dangerous bacteria, allergens, toxins, drug residues and much more, Neogen is there — and you can be too.

Skills

Technical Support
Laboratory Testing
Equipment Management
Data Analysis
Inventory Management
Training and Development
Customer Engagement
Project Support
Communication
Team Collaboration

Andersen Corporation

Specializes in replacement windows and doors

About Andersen Corporation

Renewal by Andersen specializes in replacing windows and doors for homeowners looking to improve their homes. They offer a variety of styles and colors, focusing on high-quality, energy-efficient products. The process begins with a consultation where customers can use an Augmented Reality tool to visualize how different options will look in their homes. After selecting products, precise measurements are taken for a custom fit, and professional technicians handle the installation. This company stands out from competitors by providing a complete service from consultation to installation, ensuring customer satisfaction. Their goal is to enhance the aesthetics, functionality, and energy efficiency of homes while maintaining a strong reputation for quality, as shown by their awards.

Cottage Grove, MinnesotaHeadquarters
1995Year Founded
VENTURE_UNKNOWNCompany Stage
VR & AR, Consumer GoodsIndustries
5,001-10,000Employees

Risks

Rising raw material costs could squeeze profit margins.
Labor shortages may delay project timelines and increase costs.
Emerging smart window technologies could impact market share.

Differentiation

Renewal by Andersen uses Augmented Reality for customer consultations, enhancing decision-making.
The company offers a complete service from consultation to professional installation.
Renewal by Andersen is recognized for high customer satisfaction, winning multiple J.D. Power awards.

Upsides

Increased demand for energy-efficient home improvements boosts market growth.
Expansion into Locust Grove, Georgia, with a $420 million investment enhances capacity.
Growing interest in eco-friendly materials aligns with Andersen's sustainable product offerings.

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