Technical Service Specialist at Abbott

A Bachelor’s degree in engineering, life sciences or related technical discipline is required, preferably with intern experience in the field.

The role involves responding promptly to field service calls, completing instrument upgrades and documentation, performing administrative and quality tasks, maintaining spare parts inventory, completing service reports, and collaborating with the customer service team.

The position provides both on-site and phone technical problem resolution for customers, indicating it is not fully remote.

Abbott emphasizes work that matters, career growth, learning opportunities, caring for yourself and family, being your true self, and living a full life, and is recognized as a great place to work for diversity, working mothers, female executives, and scientists.

Key success factors include the ability to manage complex technical customer issues, prioritize and coordinate field repairs timely, integrate and collaborate within cross-functional teams, and balance technical skills with customer interfacing skills.