Technical Service Engineer at Baxter International

Nea Ionia, Attiki, Greece

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Medical DevicesIndustries

Requirements

Technical degree, diploma or equivalent (preferably in the biomedical/electromechanical field)
Relevant experience as service technician on electro-mechanical devices desirable, with preference in the medical device sector
Basic fixing knowledge and ability to use common hand tools (sharp cutting tools, crimpers etc.), along with ability to assemble test fixtures and measuring equipment
Principles of electro-mechanics, Electrostatic Discharge protection/requirements, Medical Device Directive knowledge will be an advantage
Plans and prioritizes work effectively
Shows initiative, self-motivation and positive approach
Possess IT knowledge on general connectivity and network integration of devices
Capacity to communicate in English and local language

Responsibilities

Install, complete, maintain, upgrade or implement Field Corrective Actions on electro-mechanical medical devices (Infusion Pumps) as per defined service requirements and complete other technical activities accurately in Workshop or Field, according to specific rules and guidelines
Perform software and hardware updates as needed
Report all relevant service activity in the service systems and applicable datasheets, to ensure updated and accurate service data
Use mobile devices such as cell phone, laptop and tablet to complete activities including communicating with customers, updating work orders, completing checklists, accessing portals and training, diagnosing problems, and maintaining schedule of activities
Establish and maintain appropriate communication & partnership with customers, team members and business contact
Ensure compliance to all applicable service and quality requirements as well as company and operational/organizational rules
Work closely with sales, QA/QC, Customer Service/Supply Chain to address customer concerns, settle corrective action and customer follow-up

Skills

Technical Service

Equipment Installation

Maintenance

Upgrades

Field Corrective Actions

Electromechanical Systems

Workshop Service

QA/QC

Customer Service

Baxter International

Provides essential medical products and services

About Baxter International

Baxter International provides a wide range of medical products and services essential for healthcare. The company operates in several areas, including critical care, hospital care, nutritional care, renal care, and surgical care. Its products are used in various settings, from emergency rooms to home healthcare, helping to meet the needs of patients and healthcare professionals. Baxter develops, manufactures, and distributes medical devices, pharmaceuticals, and biotechnology products, generating revenue through sales to healthcare providers and institutions. A key aspect that sets Baxter apart from competitors is its recent acquisition of Hillrom, which enhances its ability to offer comprehensive healthcare solutions. The company's goal is to improve care outcomes and increase access to healthcare through continuous innovation and a focus on patient needs.

Deerfield, IllinoisHeadquarters

1931Year Founded

IPOCompany Stage

Biotechnology, HealthcareIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Life Insurance

Disability Insurance

Health Savings Account/Flexible Spending Account

Unlimited Paid Time Off

Paid Vacation

Paid Parental Leave

401(k) Retirement Plan

401(k) Company Match

Employee Stock Purchase Plan

Commuter Benefits

Mental Health Support

Risks

Needle-free injection technology could disrupt Baxter's traditional injection-based therapies.

Shift to home healthcare may require Baxter to adapt its product offerings.

Growing digital health importance necessitates further investment from Baxter to stay competitive.

Differentiation

Baxter's acquisition of Hillrom enhances its comprehensive healthcare solutions portfolio.

Strong focus on patient-centric innovation sets Baxter apart in the healthcare industry.

Baxter's partnerships, like with Ayogo, leverage digital health for improved patient outcomes.

Upsides

Baxter's investment in Medically Home aligns with the growing home healthcare market.

Rising demand for personalized medicine offers Baxter opportunities for targeted therapies.

Expansion in telehealth supports Baxter's integrated healthcare solutions strategy.

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