Technical Recruiting Lead at Decagon

New York, New York, United States

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$220,000 – $240,000Compensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Artificial Intelligence, TechnologyIndustries

Requirements

Have 8+ years of experience in a full-cycle recruiting role
You’ve built and scaled top talent teams in competitive markets
An effective communicator and adept at building strong partnerships with stakeholders and candidates alike
You’ve been an OKR owner and swiftly delivered on complex initiatives
You’re comfortable navigating ambiguity and a fast paced environment
Bring deep knowledge of the AI talent landscape and a network of top-tier candidates (even better)
Use data proactively to unblock hiring challenges and inform decision-making (even better)
Have a sharp eye for talent and a clear philosophy on what separates the exceptional from the great (even better)

Responsibilities

Partner with company leaders and Co-Founders to build our Engineering, Product & Design and Agent Product Management teams
Think outside of the box to engage with and close top talent
Build and optimize interview processes for speed and efficiency
Lead by example and mentor team members on best practices
Own goals for portions of technical hiring
Lead initiatives to improve broader Talent function, (brand, ops, marketing, etc.)
Operate with a one team mindset in meeting bold team wide hiring goals

Skills

Key technologies and capabilities for this role

Technical RecruitingTalent AcquisitionEngineering RecruitingProduct RecruitingDesign RecruitingInterview Process OptimizationCandidate SourcingTop Talent EngagementMentoringOrg Design

Questions & Answers

Common questions about this position

What is the salary range for the Technical Recruiting Lead position?

The salary range is $220K - $240K plus equity.

Is this role remote or hybrid, and what's the location policy?

The role is hybrid, and Decagon is an in-office company driven by a shared commitment to excellence and velocity.

What experience and skills are required for this role?

Candidates need 8+ years of full-cycle recruiting experience, experience building and scaling top talent teams in competitive markets, strong communication and partnership skills, OKR ownership, and comfort with ambiguity and fast-paced environments.

What is Decagon's company culture like?

Decagon emphasizes values like customers are everything, relentless momentum, winner’s mindset, and stronger together, with an in-office environment focused on excellence, velocity, and building world-class teams.

What makes a strong candidate for this Technical Recruiting Lead role?

A strong candidate is a builder at heart with 8+ years of full-cycle recruiting, experience scaling talent teams, deep AI talent knowledge, a strong network, data-driven approach, and a sharp eye for exceptional talent.

Decagon

Generative AI solutions for customer support

About Decagon

Decagon.ai provides generative AI solutions designed to improve customer support and operational efficiency for various clients, from large enterprises to growing startups. Their tools automate complex data processes, helping businesses identify themes, detect anomalies, and extract valuable insights from customer interactions. The AI-powered assistance offered by Decagon.ai takes care of routine tasks and learns from human agents, which boosts productivity and enhances customer satisfaction. Unlike many competitors, Decagon.ai focuses on deeply integrating its scalable solutions with clients' internal systems, ensuring smooth automation and support. The company operates on a subscription-based model, allowing clients to access their AI tools and support services. Notable clients include Bilt, Fourthwall, and Vanta, who utilize Decagon.ai's technology for automating ticketing, supporting creators, and improving pre-sales processes.

San Francisco, CaliforniaHeadquarters

2023Year Founded

$97.3MTotal Funding

SERIES_BCompany Stage

Data & Analytics, Enterprise Software, AI & Machine LearningIndustries

51-200Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Unlimited Paid Time Off

Meal Benefits

Risks

Increased competition from AI giants like OpenAI and Google threatens Decagon's market share.

Over-reliance on key clients like Bilt and Vanta poses a potential business risk.

Rapid technological advancements could render Decagon's solutions obsolete without continuous innovation.

Differentiation

Decagon.ai offers AI solutions that enhance customer support and operational efficiency.

Their AI-powered agent assistance handles mundane tasks, improving productivity and satisfaction.

Decagon.ai's tools automate complex data processes, unlocking valuable insights from interactions.

Upsides

Increased demand for AI-driven customer support solutions enhances Decagon's market potential.

Growing interest in AI automation tools boosts Decagon's client acquisition opportunities.

Shift towards subscription-based AI services aligns with Decagon's scalable business model.

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