Technical Program Manager at DXC Technology

Virginia, Minnesota, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

SaaS, Enterprise Software, Cloud Infrastructure, TechnologyIndustries

Requirements

5+ years of experience managing complex, cross-functional engineering programs and customer onboarding activities ideally within enterprise SaaS, platform, or infrastructure domains
Proven success in leading programs that span software development, cloud-native services, and multi-team engineering efforts in scaled agile environments
Bachelor’s or Master’s degree in Engineering, Computer Science, Business, or a related technical discipline
Certifications such as PMP, PMI-ACP, or SAFe are strongly preferred
8+ years of experience working with Agile, CI/CD pipelines, and cloud-based release trains across development and production environments
Good understanding of AI, GenAI, and intelligent automation technologies, and how they influence modern IT and software delivery
Strong grasp of the customer journey and ensuring customer's receive appropriate support during their onboarding journey
Excellent problem-solving, critical thinking, and decision-making skills especially in environments with high complexity or evolving priorities
Proven ability to influence and align across business units, including executive stakeholders, technical leads, and delivery partners
Exceptional written and verbal communication skills, with the ability to simplify and structure communication around complex programs
Demonstrated innovation in building and optimizing program management frameworks, tooling, or delivery processes
Proficiency in project management tools such as Jira, Confluence, Microsoft Project, and integrated collaboration platforms

Responsibilities

Lead the end-to-end planning and execution of the OASIS platform’s customer onboarding program, implementing best practices across all phases of the program lifecycle
Develop and maintain detailed program schedules that capture timelines, interdependencies, resource requirements, risks, issues, and key deliverables
Responsible for creating and developing a customer onboarding playbook and manage the overall customer onboarding process
Collaborate closely with Product Management to understand business needs, technical requirements, onboarding needs and requirements for customers
Facilitate effective alignment across engineering, product, architecture, and leadership stakeholders especially ahead of major customer checkpoints and product releases
Deliver clear, concise, and proactive communications, translating complex technical topics into structured updates tailored for diverse audiences, including executives
Foster strong cross-functional relationships to ensure coordination across teams, resolve bottlenecks, and enable a culture of transparency and continuous improvement
Guide teams through ambiguity, shifting priorities, and change while serving as a calm, solution-oriented leader during periods of transformation and scale
Capture key program insights and retrospectives, documenting lessons learned and championing operational and delivery improvements
Support the evolution of OASIS delivery frameworks by introducing scalable, repeatable practices that elevate quality, velocity, and stakeholder confidence

Skills

Technical Program Management

Customer Onboarding

Program Scheduling

Risk Management

Stakeholder Alignment

Agile Methodologies

SaaS Platforms

Cloud-Native Services

Cross-Functional Collaboration

Executive Communication

Playbook Development

Lessons Learned Documentation

DXC Technology

IT services for enterprise modernization and management

About DXC Technology

DXC Technology provides IT services to large enterprises, focusing on modernizing their critical systems and operations. The company uses the Enterprise Technology Stack to enhance IT infrastructure, optimize data architectures, and ensure security across various cloud environments, including public, private, and hybrid. DXC operates on a contractual basis, offering consulting, system integration, and managed services to help clients improve their IT operations. What sets DXC apart from competitors is its strong commitment to innovation, sustainability, and corporate responsibility, which has earned it recognition as one of the Most Responsible Companies. The goal of DXC Technology is to be a trusted partner for enterprises, helping them achieve scalable and secure IT solutions while promoting inclusion and diversity within its workforce.

McLean, VirginiaHeadquarters

2017Year Founded

$14.6MTotal Funding

IPOCompany Stage

Consulting, Enterprise SoftwareIndustries

10,001+Employees

Risks

Emerging IT service providers offer cost-effective solutions, threatening DXC's market share.

Rapid technological changes may outpace DXC's innovation, risking service obsolescence.

Economic downturns could reduce IT spending, impacting DXC's long-term contract revenue.

Differentiation

DXC Technology is a Fortune 500 global IT services leader.

The company specializes in modernizing mission-critical systems for large enterprises.

DXC's Enterprise Technology Stack ensures security and scalability across cloud environments.

Upsides

DXC is recognized as a leader in the 2024 Magic Quadrant for Outsourced Digital Workplace Services.

The Quercus AI platform collaboration with Ferrovial and Microsoft enhances DXC's innovation capabilities.

DXC's role in transforming Italy's healthcare sector showcases its expertise in digital transformation.

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