Systems Engineer, Business Solutions

IT Enterprise Systems Engineer

Position Overview

Angi® is seeking an IT Enterprise Systems Engineer responsible for ensuring a consistent and reliable experience across all applications and services. This role involves partnering with the organization to maintain, install, and configure systems according to current business requirements.

About Angi®

Angi® has been dedicated to getting jobs done well for 30 years by connecting homeowners with reliable, skilled professionals and vice versa.

• At a glance:
  • A new homeowner turns to Angi® every second.
  • Our network includes over 150,000 skilled pros in more than 50 service categories.
  • Over 150,000,000 projects have been brought to Angi® (and counting).
• Why join Angi®:
  • Define the future of the home services industry.
  • Create an environment benefiting homeowners, service professionals, and employees.
  • Empower homeowners to easily find skilled pros.
  • Serve as a business partner for pros, helping them find work and grow.
  • Make a real impact on families, communities, and livelihoods.

Responsibilities

• Address and resolve complex, currently unknown asks and issues.
• Collaborate with partners to translate business needs into actionable system requirements.
• Design, document, update, and configure systems based on requirements.
• Liaise with vendors to answer questions, troubleshoot issues, and develop solutions.
• Continuously develop personal knowledge and expertise.
• Maintain and monitor system performance.
• Document processes and cross-train internally with other engineers and externally with business users.
• Identify security risks, implement best practices, and provide organizational and team education.
• Actively participate in all aspects of the incident response lifecycle.
• Enhance incident response playbooks by leveraging automation for remediation or adding context.

Requirements

• BS or MS in Computer Science, Computer Engineering, Cyber Security, Information Systems, or a related IT field.
• 3+ years of experience on an IT team supporting:
  • Product/engineering functions
  • Cloud infrastructure
  • Corporate infrastructure development
• 3+ years of experience on an IT team supporting:
  • Google Workspace Administrator
  • Atlassian Cloud Administrator
  • Contact Center Administrator (a plus)
• Experience with Single Sign-On/SAML solutions (e.g., Okta, ADFS, Auth0).
• Experience defining and implementing internal practices and controls.
• Experience building and maintaining telephony systems.
• Excellent communication skills with the ability to tailor messaging to the audience.
• Software engineering/scripting experience (a plus).
• Willingness to proactively learn and apply new skills and technologies.

Diversity & Inclusion

Angi® values diversity, believing that the best ideas emerge from teams with diverse viewpoints. We welcome individuals with diverse life experiences, educational backgrounds, cultures, and work experiences.

Compensation & Benefits

• Salary Band: $70,000 - $110,000, commensurate with experience and performance. Compensation may vary based on factors such as cost of living.
• Bonus & Equity: Eligible for a competitive year-end performance bonus and equity package.
• Health: Full medical, dental, and vision package.
• Time Off: Flexible vacation policy.
• Retirement: Retirement plan with company match (401K).
• Other: Pet discount plans.

Application Instructions

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Location Type

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Employment Type

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