Supervisor, Field Operations Support
BrightseedSalary not specified
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Manufacturing, Distribution, WarehousingIndustries
Requirements
- HS Diploma or GED
- Minimum of 3-years of experience in a leadership role within a fast-paced, high-volume, manufacturing/repair environment
- Strong knowledge and abilities with use of MS Office (Word, Excel, PowerPoint, etc.)
- Prior experience in a warehouse, shipping, receiving or related environment required
- Ability to identify potential process and workflow improvements
- Demonstrated experience with direct supervision and coaching of others
- Strong verbal and written communication skills
- Able to successfully interface with all levels of Company personnel as well as external personnel
- High energy professional with the ability to establish and maintain effective business relationships with all suppliers and vendors
- Strong interpersonal skills to deal effectively with problem solving, brainstorming sessions, strategy development and conflict resolution
- Driven, goal-oriented, never confuses effort with results
- Ability to multitask in a fast paced, dynamic assembly and logistics environment
- May be required to work across multiple shifts
Responsibilities
- Supervising employees in the facility
- Preparing work schedules and assigning tasks
- Coordinating the flow of work and assigned projects
- Overseeing completion of work and monitoring team performance
- Ensuring adherence to company policies and process standards
- Maintaining employee morale and overseeing training of new and existing staff
- Working with manager to establish department and company goals and achieve them using experience, managerial judgment, and innovation
- Driving process improvements and coordinating new product introductions
- Acting as liaison between teams, shifts, supervisors, departments, and partnering with vendor/customer/client representatives
- Accomplishing supervisory and human resource objectives such as hiring, performing performance reviews, mentoring/coaching, and disciplinary actions
- Managing the team training matrix to ensure accuracy and compliance based on individual’s assigned area
- Reviewing Tableau reports to ensure team/dept attains desired performance metrics
- Driving engagement across area of responsibility, fostering a strong engaged culture, reviewing Peakon score with Mgr, and creating action plans
- Meeting production operational standards by implementing production, productivity, and quality standards
- Working with site leadership to resolve problems and identify process improvements
- Meeting production financial standards by controlling and minimizing production expenses
- Monitoring production performance and ensuring all daily shift production reports are completed on time
- Maintaining a safe and healthy work environment by following and enforcing standards and procedures while complying with legal regulations
- Conducting periodic one-on-one meetings with associates (minimum once a month) to review performance and provide feedback/coaching
- Performs other duties as assigned
Skills
Tableau
Manufacturing
Distribution
Inventory
Warehousing
Process Improvement
Performance Metrics
Training Management
Hiring
Performance Reviews
Supervisory
Assurant
Provides risk management and insurance solutions
About Assurant
Assurant provides risk management solutions that focus on protecting major consumer purchases, particularly in mobile devices, electronics, and smart technology. The company offers insurance products and extended service contracts that help consumers safeguard their investments in high-value items. When a product is damaged or malfunctions, Assurant also provides repair services to restore it efficiently. This approach helps clients minimize financial losses from unexpected events. Assurant generates revenue through the sale of insurance policies, service contracts, and repair services. Unlike many competitors, Assurant emphasizes diversity, equity, and inclusion within its corporate culture, which enhances its ability to serve a diverse customer base. The company's goal is to support consumers and businesses in maintaining their day-to-day operations while protecting their investments.
New York City, New YorkHeadquarters
1892Year Founded
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
Health Insurance
Hybrid Work Options
Professional Development Budget
Risks
Integration challenges from acquiring iSmash may affect operational efficiency.
Regulatory scrutiny from acquiring American Lease Insurance could pose compliance challenges.
Cultural clashes from acquiring American Financial & Automotive Services may impact operations.
Differentiation
Assurant specializes in risk management for mobile devices and electronics globally.
The company offers insurance, service contracts, and repair services for high-value items.
Assurant's DEI commitment fosters innovation and enhances customer understanding.
Upsides
Increased demand for mobile device insurance due to remote work trends.
5G expansion drives demand for new devices and related insurance products.
Acquisition of iSmash enhances Assurant's tech repair service capabilities.
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