Senior Manager, Customer Success
Arcadia- Full Time
- Senior (5 to 8 years)
At Angi®, we've had one simple mission for 30 years: get jobs done well. We make it happen by connecting homeowners with reliable pros who have the skills they need — and connecting pros with homeowners who have the jobs they want.
Angi at a glance:
Why join Angi: Angi® is defining the future of the home services industry, creating an environment where homeowners, service professionals and employees benefit from more jobs done well. For homeowners, our platform makes it easier than ever to find a skilled pro for repairs, renovations, and everything in between. For pros, we're a business partner who helps them find the work they want and grow their business. We believe home is the most important place on earth, and so we work hard for our homeowners and our pros — making a real impact on families, communities, and livelihoods. Angi is an amazing place to call home. We can’t wait to welcome you.
This is a unique opportunity to shape the future of sales at Angi. The SVP of Sales Strategy created a special initiatives team to introduce new products to the marketplace and support the Sales Operations team in driving sales team effectiveness. This team will support growing a $500M+ in new sales annually.
The Senior Manager of Strategy & Operations will work directly with the Senior Director and SVP of Sales Strategy to drive Service Provider growth on the platform by diving into the data to find opportunities for improvement, putting together business cases, and driving large cross-functional change. You will devise strategy, build frameworks, structure solutions, manage projects and drive & measure results in the most critical areas of the business.
In this role, you will own and support impactful sales related strategic priorities; work with research, analytics, data science, operations and product teams to identify test ideas and execute. You will become a subject matter expert on our sales strategy, operations and Service Provider products and offers, and serve as a critical thought partner to the Senior Director of Sales Strategy and other Angi leaders.
Sustainability consulting for ESG performance ratings
Angi Sustainability focuses on sustainability consulting by providing Environmental, Social, and Governance (ESG) performance ratings and science-based targets for investments. The company collaborates with organizations like the Carbon Disclosure Project and the United Nations Global Compact to help institutional investors and corporations improve their ESG practices. Angi Sustainability stands out by offering both consultancy services and subscription-based analytical tools, allowing clients to measure and enhance their sustainability efforts. The goal is to support clients in making responsible investment decisions and advancing their sustainability initiatives.