Business Operations & AI Strategist

Indiana, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Financial Technology, Software Development, Financial ServicesIndustries

Requirements

Candidates should possess a strong understanding of business operations principles and a passion for leveraging AI technologies to drive strategic change. Experience in identifying and implementing automation solutions, particularly within the financial services industry, is highly desirable. Familiarity with AI/RPA platforms such as UiPath and Power Automate, as well as NLP, ML, and IDP technologies, is beneficial. Strong analytical and problem-solving skills are required, along with the ability to translate business needs into technical requirements.

Responsibilities

The Business Operations & AI Strategist will develop and implement AI-driven strategies to enhance business performance, identify and evaluate AI/RPA technologies to optimize workflows, lead the end-to-end development and deployment of AI and automation initiatives, ensure ethical and responsible AI implementation, and stay current on emerging AI/RPA trends. They will also conduct process mapping and workflow analysis, design intelligent automation solutions, oversee deployment and manage the full lifecycle of automations, set up performance monitoring, champion a culture of continuous improvement, and facilitate workshops and trainings to drive AI adoption. Furthermore, the role involves stakeholder enablement and change management to ensure smooth transitions and reporting on the impact of implemented solutions.

Skills

Automation

Business Operations

Workflow Optimization

Cross-functional Collaboration

Emerging Technologies

TrueML

Fintech solutions for debt collection and management

About TrueML

TrueML operates in the financial technology sector, focusing on enhancing the financial services experience for consumers. Its main product, TrueAccord, is a digital platform that streamlines debt collection and recovery, using intelligent technology to improve outcomes for businesses while ensuring a positive experience for consumers. TrueML also offers True Life Solutions, which includes consumer-facing tools like Engage, a communication platform that connects consumers with debt collectors and creditors, helping them manage and pay down debts. Unlike many competitors, TrueML emphasizes inclusivity and customer-friendliness in its approach to financial services. The company's goal is to make financial services accessible to everyone, regardless of their financial situation, and to transform the often challenging experience of managing debts into a more manageable and respectful process.

16011 College Blvd Suite 130, Lenexa, KS 66219, USAHeadquarters

2013Year Founded

$199.9MTotal Funding

VENTURE_UNKNOWNCompany Stage

Fintech, Financial ServicesIndustries

51-200Employees

Benefits

Unlimited Paid Time Off

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

401(k) Retirement Plan

Family Planning Benefits

Mental Health Support

Wellness Program

Risks

Emerging fintech startups may erode TrueML's market share with similar solutions.

Consumer privacy regulations like GDPR could impact TrueML's operations significantly.

Economic downturns may challenge TrueML's ability to recover debts effectively.

Differentiation

TrueML uses machine learning to personalize debt collection outreach across digital channels.

TrueAccord platform optimizes debt recovery while enhancing customer experience and brand loyalty.

True Life Solutions offers tools like Engage to help individuals manage and pay down debts.

Upsides

Retain product recovered $375 million in past-due balances since January 2023.

Thomas Overton's appointment as CTO enhances focus on machine learning capabilities.

Retain reduces operational costs by automating delinquency communications, increasing efficiency.

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