Business Operations Analyst
Sustainable TalentFull Time
Junior (1 to 2 years), Mid-level (3 to 4 years)
The Strategy & Operations team at SevenRooms is the driving force behind the company’s long-term growth and operational excellence. They work cross-functionally to develop and execute key initiatives that align with SevenRooms' strategic goals, ensuring scalability, efficiency, and optimal performance. The team leverages data-driven insights, improves processes, and guides business decisions to enhance customer experience and foster company-wide innovation.
Guest experience and retention platform for hospitality
SevenRooms provides a platform designed to improve the guest experience in the hospitality sector. This platform helps businesses like restaurants and hotels manage reservations, takeout orders, and customer satisfaction. It works by breaking down data silos, allowing businesses to see each guest's preferences and tailor their services accordingly. This personalization enhances the overall experience and encourages customer loyalty. The platform also includes automated tools that save staff time and ensure smooth service delivery. Unlike many competitors, SevenRooms focuses on providing a complete view of customer behavior, which helps businesses create targeted marketing campaigns and track guest sentiment. The goal of SevenRooms is to help hospitality businesses streamline their operations, improve guest experiences, and drive repeat visits through data-driven insights and automation.