Enterprise Customer Success Manager
Sigma Computing- Full Time
- Junior (1 to 2 years)
Dataiku is The Universal AI Platform™, giving organizations control over their AI talent, processes, and technologies to unleash the creation of analytics, models, and agents. Providing no-, low-, and full-code capabilities, Dataiku meets teams where they are today, allowing them to begin building with AI using their existing skills and knowledge.
Why Customer Success at Dataiku?
The Strategic Customer Success Manager is responsible for serving a portfolio of large enterprise accounts for their assigned territory within the Americas. In this role, you’ll proactively work with a broad set of stakeholders to illustrate the value delivered through Dataiku’s software and services. Reporting directly into the Director, Customer Success, you’ll also serve as the internal voice of the customer while working with other Dataiku teams and partners to exceed customer expectations. If you’re passionate about driving customer product adoption, expansion, and retention, this role may be a good fit for you.
The final compensation package for this role will be determined during the interview process and is based on a variety of factors, including, but not limited to, geographic location, internal equity, education, skill set, experience and training. Eligible roles may also be entitled to receive commission or other variable compensation through Dataiku's incentive compensation program.
Dataiku also offers comprehensive benefits, including stock options, medical, dental, and vision plans, flexibl[e work arrangements].
AI solutions for operationalizing business processes
Dataiku develops AI solutions aimed at integrating artificial intelligence into everyday business operations. Their products focus on operationalizing AI, which helps businesses enhance their processes and outcomes. Key offerings include Generative AI, which creates new content or predictions, and MLOps, which facilitates collaboration between data scientists and operations teams to manage the machine learning lifecycle. Dataiku's solutions have proven effective, as demonstrated by their work with a retail client that improved forecast runtime by 900% with high accuracy. The company generates revenue by providing these AI solutions and has a partnership with AWS, enhancing their service offerings and scalability for clients.