Strategic Channel Manager, NYC (Remote, East Coast)

Channel Manager, US Northeast

Position Overview

Grafana Labs is seeking a Channel Manager for the US Northeast region. This role is responsible for developing, executing, and evolving the partner go-to-market strategy in the Northeast. You will collaborate with Sales, Marketing, Operations, and leadership to align sales and go-to-market efforts with product, technical, and sales development initiatives. The primary objective is to drive immediate and future revenue growth through the partner channel, focusing on Grafana’s Regional and Boutique Systems Integrators and Value-Added Reseller partners.

This position offers the opportunity to manage an emerging partner community and act as a trailblazer in shaping the role and evolving the strategy within a rapidly growing company where partners are a core element of the go-to-market approach.

Location Type: Remote (Ideally located anywhere on the US Northeast) Employment Type: Full-time

Responsibilities

• Own partner opportunity identification and deal acceleration activities to drive revenue targets.
• Lead the identification, activation, and development efforts for regional partners.
• Develop partner capabilities, co-sell motions, and brand awareness initiatives.
• Establish strong executive relationships to create partnership business plans.
• Work with leadership to manage pipeline and revenue commitments.
• Provide input across Grafana Labs on message alignment, operational coordination, and evangelism of the partner strategy and program.

Requirements

• 7+ years of experience in channel sales.
• Experience selling SaaS and/or open-source technology is a plus.
• Demonstrated history of consistent goal achievement at high-growth startups.
• Experience with a consultative sales approach, focused on maintaining exceptionally high levels of customer, partner, and community satisfaction.
• Proven experience developing a high-performing Channels strategy.
• Must be located in Boston, NYC, or Toronto.

Compensation & Benefits

OTE Compensation Range (United States): $250,000 - $272,000

• Actual compensation may vary based on level, experience, and skillset as assessed during the interview process.
• Benefits include equity, bonus (if applicable), and other benefits listed on our careers page.
• Compensation ranges are country-specific. If applying from a different location, your recruiter will discuss your specific market’s defined pay range & benefits.

About Grafana Labs

Grafana Labs is the company behind Grafana, the open-source visualization tool used by over 20 million users globally to monitor everything from beehives to climate change. Grafana dashboards are widely recognized and have been featured in diverse settings like NASA launches, Minecraft HQ, Wimbledon, and the Tour de France.

Grafana Labs also supports over 3,000 companies, including Bloomberg, JPMorgan Chase, and eBay, in managing their observability strategies with the Grafana LGTM Stack. This stack can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo).

Benefits

For more information about the perks and benefits of working at Grafana, please visit our careers page.

Equal Opportunity Employer

Grafana Labs is committed to building a diverse and inclusive company where talented individuals can thrive. We believe our company's success is driven by the hard work and dedication of our passionate and creative employees. If your experience doesn't perfectly align with every qualification in this job description but you are excited about the role, we strongly encourage you to apply.

We recruit, train, compensate, and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all other protected characteristics.