Strategic Account Manager at S&P Global

New York, New York, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Financial Services, Professional Services, AccountingIndustries

Requirements

8-10 years of experience in managing complex, global accounts with high, annual growth goals associated
Adept at handling all aspects of a commercial relationship - sales, retention, and support (all-encompassing role requiring confidence in handling any conversation)
BA required, MBA preferred
Institutional knowledge of the global professional services space required, accounting industry preferred

Responsibilities

Serve as the primary point of contact for two of our top Strategic Accountants globally
Develop holistic understanding of the account including business objectives, budget cycles, organizational structure, critical needs, and ongoing opportunities
Build multi-threaded relationships across client stakeholders and workflows, serving as a trusted advisor for solving client's business challenges
Develop and execute on account growth plans in partnership with Sales Specialists and Business Partners
Conduct account analysis to prepare for renewal discussions
Lead renewal and expansion negotiations
Work with legal/procurement to finalize contracts and pricing changes
Identify and mitigate account risks
Understand account health and introduce internal resources as needed
Build industry knowledge and expertise to advise clients on best practices
Establish key relationships and champions within accounts
Promote adoption of new offerings, capabilities, or modules
Be the voice of the client internally
Coordinate resources to develop comprehensive solutions to meet client needs
Collaborate with Sales Specialists, Business and Implementation teams to involve the right resources to meet client needs, making warm introductions as needed
Provide client feedback to inform product roadmap and service improvements
Ensure alignment with CCO Strategy for key accounts

Skills

Key technologies and capabilities for this role

Account ManagementRevenue GrowthClient RelationshipsStrategic PlanningNegotiationProposal DevelopmentRenewal StrategySales CollaborationBusiness AnalysisStakeholder ManagementTrusted AdvisorProblem Solving

Questions & Answers

Common questions about this position

What is the compensation or salary range for this Strategic Account Manager role?

This information is not specified in the job description.

Is this Strategic Account Manager position remote or does it require office work?

This information is not specified in the job description.

What key skills are needed for the Strategic Account Manager role?

Key skills include building multi-threaded client relationships, account planning and execution, leading renewal negotiations, cross-functional coordination, and deep understanding of client business strategies and market demands.

What is the team structure like for this Strategic Account Manager position?

The Strategic Account Management team maintains and grows global relationships with the Big 4 Accounting firms, totaling over $75M in business, acting as the face of SPGMI by coordinating with partnering support teams across the MI org.

What makes a strong candidate for the Strategic Account Manager role?

Strong candidates excel at proactive problem-solving, anticipating client issues through expert account knowledge, fostering multi-threaded relationships, and collaborating across teams to drive revenue growth and deliver cohesive solutions.

S&P Global

Provides financial information and analytics services

About S&P Global

S&P Global provides financial information and analytics to a wide range of clients, including investors, corporations, and governments. The company offers services such as credit ratings, market intelligence, and indices, which help clients understand and navigate the global financial market. S&P Global's products work by utilizing advanced data analytics and research to deliver insights that assist clients in making informed decisions and managing risks. Unlike many competitors, S&P Global has a diverse range of divisions, including S&P Global Ratings and S&P Dow Jones Indices, which allows it to cater to various financial needs. The company's goal is to support clients in driving growth while also committing to corporate responsibility and positive societal impact.

New York City, New YorkHeadquarters

1917Year Founded

IPOCompany Stage

Data & Analytics, Financial ServicesIndustries

10,001+Employees

Benefits

Health Insurance

Unlimited Paid Time Off

Professional Development Budget

401(k) Company Match

Family Planning Benefits

Employee Discounts

Risks

Integration challenges with new acquisitions like ProntoNLP may cause operational issues.

Increased competition from AI-driven platforms like Brooklyn Investment Group.

Dependence on volatile credit ratings market could impact revenue stability.

Differentiation

S&P Global integrates advanced AI tools for superior financial analytics capabilities.

The company offers comprehensive ESG solutions, meeting growing sustainability demands.

S&P Global's diverse divisions provide a wide range of financial services globally.

Upsides

Acquisition of ProntoNLP boosts data analytics and sentiment scoring capabilities.

Rising demand for ESG data enhances S&P Global's market position.

Expansion into India strengthens S&P Global's research and insights offerings.

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