Strategic Account Manager
Zip- Full Time
- Senior (5 to 8 years)
Candidates should possess 8+ years of experience in enterprise account management or strategic sales within the SaaS B2B or consulting industries, demonstrating a proven track record of successfully managing large, complex accounts with multi-year roadmaps and deal sizes ranging from 200k to 500k+. Strong consultative selling skills are essential, including the ability to connect business challenges to solutions and demonstrate a return on investment. Native French and fluent English proficiency are required, along with knowledge of enterprise HR/L&D transformation as a strong plus.
As a Strategic Account Manager, the primary responsibility is to position 360Learning as a key partner in the HR and L&D transformation of large enterprise clients, securing strategic accounts and increasing annual recurring revenue. This involves building deep internal visibility within client organizations, driving use case expansion, creating long-lasting strategic relationships with senior stakeholders, particularly within L&D and HR leadership, and identifying key business challenges and use cases. The role also encompasses learning to navigate the company's working environment, meeting the global team, understanding the product offering, and developing tailored action plans for each account. Furthermore, the SAM will drive multiple high-value upsell opportunities, secure strategic alignment at the executive level, deliver YoY growth, accurately forecast sales, lead contract renewals, and be recognized as an internal and external strategic partner and enterprise expert.
Corporate learning platform for employee upskilling
360Learning provides a learning platform designed for corporate environments, focusing on enhancing employee skills through collaboration and artificial intelligence. The platform allows in-house experts to become learning collaborators, enabling businesses to efficiently upskill their workforce. It automates mandatory training processes, reducing onboarding tasks and promoting community engagement within organizations. The platform also features one-on-one video coaching, which is especially useful for sales teams, and offers accessible training for frontline staff on any device. Unlike many competitors, 360Learning emphasizes a collaborative approach to learning and has been recognized for its effectiveness in the corporate learning technologies market. The company's goal is to facilitate continuous learning and development within organizations while ensuring high standards of data security and compliance with regulations like GDPR.