Senior Technical Account Manager
Planet TechnologiesSalary not specified
- Full Time
- Senior (5 to 8 years)
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
EdTech, Video Content Management, Educational SoftwareIndustries
Requirements
Candidates should possess a Bachelor's degree and have at least 7 years of experience in account management, with a strong preference for experience within the education technology or SaaS industries. Proven ability to manage and grow strategic accounts is essential, along with demonstrated success in exceeding sales targets and building strong client relationships. Experience with LMS and/or VCMS solutions is highly desirable.
Responsibilities
The Senior Strategic Account Manager will be responsible for cultivating and expanding relationships with a portfolio of strategic higher education clients, serving as a trusted advisor to understand their needs and challenges, and developing strategic plans to maximize their success with Panopto’s solutions. This includes proactively identifying and pursuing opportunities for upselling and cross-selling, collaborating with internal teams to ensure seamless client experiences, and monitoring and reporting on key account performance metrics.
Skills
Account Management
Client Relationship Building
Strategic Planning
Higher Education
LMS
VCMS
Customer Success
Account Growth
Internal Collaboration
Panopto
Video management and streaming solutions provider
About Panopto
Panopto provides a video management and streaming platform tailored for businesses and educational institutions. Users can easily record, manage, and share video content securely, with the software compatible with both Windows and Mac systems. This allows individuals to create professional-quality videos without needing advanced technical skills. Panopto serves over 1,000 clients globally, including major companies and universities, and operates in the expanding enterprise video content management market, which supports live streaming, video recording, and secure hosting. The platform is subscription-based, offering features like interactive quizzes and advanced search capabilities, making it useful for corporate training and academic purposes. Panopto's goal is to facilitate effective video communication and learning by providing a comprehensive and user-friendly video solution.
Key Metrics
Seattle, WashingtonHeadquarters
2007Year Founded
$47.2MTotal Funding
GROWTH_EQUITY_VCCompany Stage
Enterprise Software, EducationIndustries
51-200Employees