Senior Technical Account Manager
Planet Technologies- Full Time
- Senior (5 to 8 years)
Panopto is a dynamic and rapidly growing company backed by a leading private equity firm. With a team of approximately 200 dedicated professionals, we are committed to empowering learners with interactive video. At Panopto, we believe video can be a powerful catalyst for learning. Our mission is to help anyone share knowledge using video. As a leader in video content management and recording solutions for education and the enterprise, we empower millions of users at hundreds of institutions and organizations around the world to capture, manage, and share content with ease. We're backed by a leading private equity firm, scaling rapidly, and building a team of people who are passionate about technology, learning, and customer success. We are seeking a highly motivated and experienced Senior Strategic Account Manager to join our dynamic team and drive success within our key higher education accounts.
We’re hiring a Senior Strategic Account Manager to join our Account Management team, reporting to the Director, Account Management. As a Senior Strategic Account Manager, you will be responsible for cultivating and expanding relationships with a portfolio of strategic higher education clients, primarily those utilizing Learning Management Systems (LMS) and/or Video Content Management Systems (VCMS). You will serve as a trusted advisor, deeply understanding their unique needs and challenges, and developing strategic plans to maximize their success with our solutions. This role requires a proactive individual with a proven track record of exceeding client expectations, driving account growth, and collaborating effectively across internal teams.
Panopto is a leader in video content management and recording solutions for education and the enterprise. We empower millions of users at hundreds of institutions and organizations around the world to capture, manage, and share content with ease. We are backed by a leading private equity firm and are rapidly scaling our team.
Video management and streaming solutions provider
Panopto provides a video management and streaming platform tailored for businesses and educational institutions. Users can easily record, manage, and share video content securely, with the software compatible with both Windows and Mac systems. This allows individuals to create professional-quality videos without needing advanced technical skills. Panopto serves over 1,000 clients globally, including major companies and universities, and operates in the expanding enterprise video content management market, which supports live streaming, video recording, and secure hosting. The platform is subscription-based, offering features like interactive quizzes and advanced search capabilities, making it useful for corporate training and academic purposes. Panopto's goal is to facilitate effective video communication and learning by providing a comprehensive and user-friendly video solution.