Commercial Account Executive, East (Remote)
AuditBoardFull Time
Mid-level (3 to 4 years), Senior (5 to 8 years)
Candidates should have experience selling SaaS products to Enterprise accounts and a consultative sales approach with a proven knack for driving sales growth. Strong presentation skills, both verbal and visual, are required, along with the ability to customize content for different audiences. A deep understanding of customer problems and stakeholder focus areas is essential, as is the ability to identify long-term strategies to grow accounts by aligning with customer objectives.
The Strategic Account Executive will manage and close complex, multi-product sales cycles for Fortune 500 accounts, focusing on highlighting the unique value and benefits of PagerDuty's products and services. Responsibilities include developing strategic plans, identifying long-term strategies to grow accounts, establishing genuine connections with customers, and conducting effective conversations with senior-level executives. The role also involves negotiating positive business outcomes, mapping territory assignments, and driving effective territory strategies.
Incident management and response platform
PagerDuty specializes in incident management and response, providing a platform that helps organizations quickly address IT issues to minimize operational disruptions. The platform integrates with various monitoring tools to detect incidents in real-time, alerting the right personnel for swift action. This process aids in reducing downtime and maintaining service quality across sectors like technology, finance, healthcare, and retail. PagerDuty operates on a subscription-based model, offering different pricing tiers based on user count and feature levels, which ensures a steady revenue stream. The company also provides premium support and professional services, enhancing its offerings. Overall, PagerDuty aims to help organizations efficiently manage and resolve IT incidents, ensuring the reliability of their digital services.