Ability and desire to foster a respectful, safe, and fun environment for Skechers store employees
Comfortable assessing talent and developing employee skill sets
Strong communication skills, regularly sets clear expectations for their team
Creates excitement and shows passion for Skechers products and the brand
Acts with a sense of confidentiality and urgency
Flexible and motivated to provide excellent customer service
Retail, restaurant, or hospitality leadership experience is preferred but not required
Responsibilities
Champion the brand
Inspire and lead an amazing customer experience through product and visual marketing excellence and outstanding customer service
Act as a people-focused leader, coaching and mentoring the store team
Develop store employees’ skills to drive sales by expanding product knowledge, setting customer service expectations, and demonstrating visual presentation standards
Help to onboard new hires to the team
Manage store scheduling needs, ensuring proper coverage for peak times
Act as a product expert and serve as a brand ambassador for all things Skechers
Assist in recruiting, training, and retaining Skechers store employees
Model strong operational processes and routines to drive profitability and results
Act as the expert on all store systems and processes, including opening and closing the POS
Take part in opening and closing the store, ensuring all security routines and measures are in place