Store Manager at CVS Health

Phoenix, Arizona, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, HealthcareIndustries

Requirements

Must be 18 years of age
High school diploma or general equivalent education (GED)
Completion of all required training for current role within required timeframe
1-3 years of prior relevant work experience
Work flexible schedules including early morning and evening shifts according to store needs and operating hours; two closing shifts per week and four weekend shifts per month are required at a minimum (e.g., consistently four Saturday OR Sunday shifts each month equating to a total of four weekend shifts per month; scheduled a Saturday and Sunday)

Responsibilities

Cultivate and maintain a healthy talent pipeline, including oversight of front store and cross-trained colleague performance and development, contributing to career progression, involving hiring, training, performance management, and where required, termination of employment
Ensure appropriate staffing to operate store successfully by scheduling to demand, consistently creating and publishing the schedule 3 weeks in advance, and maintaining financial stewardship of store labor spending
Improve store performance measures (sales, service, loyalty, shrink, compliance, etc.) by coaching colleagues and working within the #OneTeam dynamic to identify and address barriers to operation
Maintain a safe and high-quality working environment that complies with all regulatory and company standards
Oversee timely and quality training of front store and cross-trained colleagues
Conduct regular check-ins with all direct reports to track business goals and maintain team engagement
Maintain a strong working relationship with Rx DL, Pharmacy Manager, pharmacy team and any other in-store teams (e.g., Minute Clinic, etc.) to foster a #OneTeam mentality and support a holistic total store staffing pipeline
Partner with FS DL to establish store priorities, implement new initiatives, and engage all colleagues
Act as an ambassador for CVS Health through professional behaviors and positive engagement within the community
Demonstrate CVS Health’s Heart At Work behaviors, HelpingWithHeart Actions, and lead the team to do the same through effective communication, consistent application of SOPs and best practices, and provisioning of appropriate support to all departments

Skills

Retail Management

Team Leadership

Employee Coaching

Operational Excellence

Scheduling

SOP Implementation

Talent Pipeline Management

Customer Service

Front Store Operations

CVS Health

Comprehensive pharmacy and healthcare services

About CVS Health

CVS Health operates a large network of retail pharmacies and walk-in medical clinics across the United States, providing a variety of health-related products and services. Their offerings include prescription medications, over-the-counter health products, and beauty items, as well as pharmacy benefits management and specialty pharmacy services. CVS Health's integrated business model allows them to serve individual consumers, businesses, and communities effectively, with a focus on improving health outcomes and reducing healthcare costs. Unlike many competitors, CVS Health combines pharmacy services with medical care, making it easier for patients to access quality healthcare. The company's goal is to enhance access to healthcare and support individuals in achieving better health.

Woonsocket, Rhode IslandHeadquarters

1963Year Founded

DEBTCompany Stage

Healthcare, Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

Company Equity

Wellness Program

Professional Development Budget

Paid Vacation

Paid Holidays

Risks

Legal challenges related to opioid prescriptions could harm CVS's reputation and finances.

The DOJ's intervention in a whistleblower lawsuit may increase legal costs for CVS.

The Horizon Organic Milk recall exposes potential vulnerabilities in CVS's supply chain.

Differentiation

CVS Health operates over 9,600 retail pharmacies and 1,100 walk-in clinics nationwide.

The company integrates pharmacy benefits management with specialty pharmacy services for comprehensive care.

CVS Health offers tailored medication plans through personalized medicine and pharmacogenomics.

Upsides

Expansion of telehealth services allows CVS to reach more patients remotely.

Increased consumer interest in wellness boosts demand for CVS's health-related products.

The trend towards value-based care aligns with CVS's integrated healthcare approach.

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