Staff Product Manager at Scribe

San Francisco, California, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

SaaS, TechnologyIndustries

Requirements

Extremely curious and love chasing the “why, why, why” to deeply understand user issues and obsess over creative ways to solve them
8+ years of building SaaS products for Enterprise customers (startup experience preferred), with experience building for different clients (Chrome extensions, Windows/Mac apps)
Appreciate the craft of building products; quickly build credibility with design and engineering counterparts through deep understanding of and respect for their disciplines
Care about the details; pride yourself on delivering the best end-to-end user experience and never say “that’s not my job” or “that’s not my problem”
Deeply understand the customer; become the go-to person for your product area and can talk extensively about business and user questions
Outcomes over output; thrive on owning a company-level OKR and driving towards impact rather than just following processes and frameworks
Highly collaborative; recognize that your team amplifies your impact, so excited to inspire and uplevel your team
Think big and deliver incrementally; love dreaming of “big ideas,” but balance with incrementally shipping value to users at high velocity
Have a strong POV; discern good products from great, and stakeholders rely on you to represent the customer and market
Thrive in autonomy; enjoy shaping the product, identifying problems, defining the roadmap, and defending decisions with calculated trade-offs
Strong bias for action; help up-level the Product function with learnings from prior experience
Able to be in the SF office 3 days/week

Responsibilities

Driving company-level goals and closely tracking relevant business metrics to validate/invalidate the roadmap
Developing a vision for your product area and continuously iterating on it with input from customers, the revenue team, and the market
Partnering closely with Engineering and Design to drive every project from ideation to launch in a way that pushes the quality bar for the product
Being the face of Scribe: presenting the product vision to the C-suite or responding to feature requests in the Scribe Community Slack, engaging with users daily to keep a pulse on the product
Measuring the impact of every release and using data-powered insights to inform and improve future bets (leave the ‘feature factory’ mindset at the door)
Owning one of the company’s most ambitious goals: driving up Scribe creations with new users

Skills

SaaS

Enterprise Software

Product Roadmap

Business Metrics

User Research

Engineering Collaboration

Design Partnership

Data Analysis

Product Launches

Chrome Extensions

Desktop Apps

Customer Engagement

Scribe

AI-powered platform for creating guides

About Scribe

ScribeHow provides a platform for creating how-to guides and training documents using artificial intelligence. The platform automatically generates step-by-step guides for any web or desktop process, which helps businesses save time and resources by eliminating the need for manual documentation. It also features automatic redaction of sensitive information from screenshots to ensure compliance with data protection regulations. ScribeHow operates on a freemium model, allowing users to access a free version with the option to upgrade for more features. This approach attracts a diverse range of customers, from small businesses to large corporations. The user-friendly interface has been recognized for simplifying the guide creation process, contributing to the growth of businesses that use it.

San Francisco, CaliforniaHeadquarters

2019Year Founded

$53.5MTotal Funding

SERIES_BCompany Stage

Enterprise Software, Cybersecurity, AI & Machine LearningIndustries

201-500Employees

Benefits

Health Insurance

401(k) Retirement Plan

Unlimited Paid Time Off

Parental Leave

Remote Work Options

Home Office Stipend

Risks

Competition from Google and Microsoft could overshadow Scribe's AI offerings.

Rapid revenue growth may lead to operational challenges if not managed properly.

The freemium model poses financial risks if conversion rates to paid plans are low.

Differentiation

Scribe uses AI to automate step-by-step guide creation, saving time and resources.

The platform's automatic redaction feature ensures compliance with data protection regulations.

Scribe's freemium model attracts a broad range of customers, from small to large businesses.

Upsides

Scribe's revenue grew 400% last year, indicating strong market demand.

The rise of remote work increases demand for Scribe's asynchronous documentation capabilities.

Scribe's integration with tools like Asana and Trello enhances its utility for project management.

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