[Remote] Senior Project Manager at Assured

Remote

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$170,000 – $200,000Compensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Insurance Technology, SoftwareIndustries

Requirements

Candidates should have 3-5+ years of product management experience in a fast-growing SaaS company and prior experience in a customer-facing technical role such as TAM, Implementation Specialist, or Customer Success Manager is strongly preferred. Demonstrated ability to translate complex customer needs into clear product requirements and a proven track record of shipping impactful features in collaboration with engineering and design are essential. Excellent communication skills with both customers and cross-functional teams are required, along with the ability to thrive in a fast-paced, high-growth environment.

Responsibilities

The Senior Project Manager will engage directly with customers during implementation to uncover workflows, needs, and friction points that shape product direction. They will translate customer insights into product requirements, user stories, and prioritized backlog items. Responsibilities also include collaborating with engineering and design to build and ship features that improve customer adoption and long-term success, defining and tracking success metrics to evaluate feature effectiveness, and ensuring the product balances immediate customer implementation needs with scalable solutions for the broader market.

Skills

Product Management

Customer Engagement

Implementation

Requirements Gathering

User Stories

Backlog Prioritization

Engineering Collaboration

Design Collaboration

Metrics Definition

Data Analysis

Scalable Solutions

Assured

Digital solutions for insurance claims processing

About Assured

Assured.Claims provides digital solutions specifically for Property and Casualty (P&C) insurance carriers, focusing on enhancing the claims process. Their platform allows insurers to manage claims digitally, utilizing a combination of artificial intelligence and human interaction to facilitate effective communication with all parties involved. A key feature of their service is the First Notice of Loss (FNOL) web app, which helps insurers collect structured data at the beginning of a claim, leading to improved customer experiences and faster claim resolutions. Assured.Claims differentiates itself by offering a white-label solution, enabling insurers to implement their technology under their own brand without needing to develop it themselves. The company's goal is to streamline the claims process for insurers, ultimately improving efficiency and accuracy in claims handling.

Palo Alto, CaliforniaHeadquarters

2019Year Founded

$4.3MTotal Funding

SEEDCompany Stage

Fintech, AI & Machine LearningIndustries

51-200Employees

Benefits

Competitive salary & equity packages

Medical, dental, & vision

Life Insurance

PTO (Uncapped vacation days & paid holidays)

Family Leave

401(k) contribution

Commuter Benefits (Tax-advantaged commuter benefits account)

Health & Dependent Care FSAs (Pre-tax flexible spending accounts for out-of-pocket expenses)

Risks

Rising competition from new insurtech startups could erode Assured.Claims' market share.

Regulatory scrutiny on AI claims processing may increase compliance costs.

Data privacy concerns could lead to reputational damage for Assured.Claims.

Differentiation

Assured.Claims offers a unique FNOL web app for structured data collection.

The company provides a white-label solution for insurers to brand their own technology.

Assured.Claims combines AI and human interaction for empathetic claims communication.

Upsides

Increased AI adoption enhances claims process with 24/7 support and reduced response times.

IoT integration allows real-time data collection, improving claims accuracy.

Remote work trends drive demand for digital claims solutions, boosting Assured.Claims' market.

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