Staff Process Automation Engineer, Salesforce

Salary: $190.4K - $211.5K Location Type: Remote Employment Type: Full-Time

Position Overview

HackerOne is seeking a Staff Process Automation Engineer, Salesforce to lead the scaling and operationalization of go-to-market (GTM) systems across Sales, Marketing, Customer Success, and Support. This role is critical for adapting and optimizing operations in real-time as the company grows. The position aims to bridge the gap between strategy and execution by owning Salesforce processes that manage everything from lead flow to forecasting. The ideal candidate will translate GTM strategy into smart, automated systems, enabling clarity and speed in operations.

Responsibilities

• Lead the design, automation, and execution of GTM processes within Salesforce, with full accountability for the business logic layer and day-to-day configuration.
• Direct external Salesforce development partners to ensure high-quality delivery.
• Collaborate closely with RevOps to prioritize initiatives, identify system gaps, and implement solutions that enhance accuracy, efficiency, and visibility.
• Act as a hybrid embedded role within RevOps rhythms, contributing to pipeline reviews, forecasting processes, and strategic planning through a systems lens.
• Lead the design and implementation of Salesforce-based business processes across lead flow, opportunity management, forecasting, renewals, and customer handoffs.
• Own Salesforce Flow automation and configuration across GTM systems, ensuring alignment with business strategy and operational needs.
• Translate RevOps and GTM priorities into scalable, maintainable system solutions that drive speed, accuracy, and visibility.
• Lead the GTM systems roadmap with the Senior Salesforce Application Engineer, aligning on priorities, sequencing, and dependencies.
• Work directly with the CEO and SVP of GTM Operations to shape the roadmap.
• Oversee delivery from external Salesforce development partners, ensuring alignment, velocity, and high-quality execution.

Requirements

• While the position is primarily remote, candidates located in Seattle, WA, and the surrounding metropolitan areas are preferred to facilitate occasional in-person interactions.

Company Information

HackerOne is a global leader in offensive security solutions, leveraging AI and a community of security researchers to find and fix security, privacy, and AI vulnerabilities. Their platform offers bug bounty, vulnerability disclosure, pentesting, AI red teaming, and code security. HackerOne is trusted by industry leaders such as Amazon, Anthropic, Crypto.com, General Motors, GitHub, Goldman Sachs, Uber, and the U.S. Department of Defense.

Company Recognition:

• Named a Best Workplace for Innovators by Fast Company in 2023.
• Named a Most Loved Workplace for Young Professionals in 2024.

HackerOne Values:

• Customer Obsessed: Prioritizes customer outcomes in decisions and actions.
• Default to Disclosure: Operates with transparency and integrity, ensuring trust and accountability.
• Win Together: Fosters empowerment, inclusion, respect, and accountability among employees, researchers, customers, and partners.

Work Approach: HackerOne embraces a Flexible Work approach, enabling remote work while maintaining productivity and collaboration. This position is primarily remote, but periodic in-person requirements are expected to support team collaboration and foster stronger connections.

Reporting Structure

• Reporting to the Director, Business Applications and IT.
• Direct partnership with the CEO and SVP of GTM Operations.