Senior Business Systems Analyst

Salary: $140.3K - $160K Location Type: Remote Employment Type: Full-Time

Position Overview

Confluent is revolutionizing how data moves and what the world can do with it. Our platform enables data to stream in near real-time, empowering companies to react faster, build smarter, and deliver dynamic experiences. We are seeking a Senior Business Systems Analyst (BSA) to join our core team responsible for designing, building, and maintaining the Salesforce platform and related technologies for Sales Operations and Deal Desk departments. This role is crucial in driving a coherent, integrated backbone of supporting software systems architected for growth, efficiency, and scale.

About the Team

The Business Systems team operates as an agile organization focused on improving company efficiency and supporting strategic business initiatives in partnership with business stakeholders. We are responsible for the overall global information strategy, including systems design, architecture, and roadmap. Our mission is to create a seamless, integrated backbone of supporting software systems.

Responsibilities

• Collaborate with stakeholders to gather business requirements, identify processes, and capture user needs to create systems requirements.
• Coordinate with cross-functional teams to ensure alignment for a seamless end-to-end customer experience.
• Effectively communicate business requirements to the delivery team for custom development and testing.
• Deliver Salesforce.com platform enhancements for the Sales Operations department as a core member of the team responsible for design, development, testing, and release of enhancements and projects.
• Contribute to cross-functional projects for technical development involving integration between Salesforce and other applications.

Requirements

• 6-8 years of experience in a business systems delivery team, preferably for a company that experienced hyper-growth.
• Strong problem-solving, critical thinking, and analytical skills to set up and interpret logic, data tables, and rule relationships.
• Outstanding communication and interpersonal skills with a strong customer service attitude.
• Strong understanding of sales processes (Accounts, Opportunities, Leads).
• Experience with Agile processes/Kanban methodologies.

Company Information

Confluent: One Confluent. One Team. One Data Streaming Platform.

We’re not just building better tech; we’re rewriting how data moves and what the world can do with it. At Confluent, data doesn’t sit still. Our platform puts information in motion, streaming in near real-time.

Our Culture:

We are a team of smart, curious individuals who ask hard questions, give honest feedback, and show up for each other. We foster an environment with no egos, no solo acts, and a collective drive toward something bigger, together.

Belonging:

Belonging isn’t a perk; it’s our baseline. We work across time zones and backgrounds, recognizing that the best ideas emerge from diverse perspectives. We create space for everyone to lead, grow, and challenge what’s possible.

Equal Opportunity Employer:

We are proud to be an equal opportunity workplace. Employment decisions are based on job-related criteria, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by law.

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