Salesforce Consultant

Salary: $90,000 - $134,000 annually Location Type: Remote Employment Type: Full-time

Position Overview

Vantage Point is seeking a qualified candidate to join their 100% remote team as a Salesforce Consultant. This candidate will be responsible for managing strategic engagements with clients, including designing and delivering scalable solutions using Salesforce.com and other cloud-based technologies. The candidate will work with a team to implement mid and large-scale customer projects encompassing process analysis & design, system requirements & configuration, change management, training, and deployment. Clients range from local, small, and mid-sized companies to multi-national enterprise corporations.

Primary Responsibilities

• Lead delivery teams to execute all project implementation phases including project planning, requirements gathering, solution design, development, system, and user testing, deployment, training, and post-go-live support.
• Manage customer relationships and day-to-day interactions & escalations.
• Oversee process-driven customer conversations and workshops related to sales processes, customer service, marketing automation, and operational processes.
• Define project short and long-term goals, identify success criteria, and coordinate client and delivery resource roles and responsibilities.
• Drive delivery teams to produce on-time, high quality, scalable and suitable services, and deliverables.
• Contribute to pre-sales customer scoping sessions with the Business Development Team & assist with project proposal development.
• Contribute to a collaborative team environment by encouraging and leading solution brainstorming, internal knowledge sharing, and skill development.

Requirements

• 5+ years working within a Consultant Role.
• One or more of the following Salesforce Certifications: Sales Cloud Consultant, Service Cloud Consultant, Community Cloud Consultant, Financial Services Cloud Accreditation.
• Strong Financial Services background.
• Experience working in Financial Services or Banking.
• Working knowledge of integration software such as Mulesoft, Jitterbit, Informatica.

Qualities of the Ideal Candidate

• Thrives in a team-based, high energy, and fast-paced environment.
• Service-oriented and innately driven to produce outstanding customer satisfaction and results.
• Enjoys discovering, learning about, and implementing new technologies.
• Analytical and prone to logically and methodically work through problems.
• Strong aptitude for prioritization and multi-tasking in a deadline-driven environment.
• Possess a sense of urgency with strong organizational and follow-up skills.
• Ability to develop relationships with new people in a professional environment and represent Vantage Point at industry events.
• A positive demeanor with exceptional interpersonal skills with respect to internal and external interactions and relationships.
• Can exercise independent judgment and can take the lead role in enterprise-level client projects, with minimal direction.
• A desire to proactively contribute to, and enhance team outputs.

Benefits

• Term Life Insurance (100% paid for by employer).
• 401(k) with 100% employer match (vests immediately).
• Medical, Dental, and Vision Insurance.
• Short-Term & Long-Term Disability Insurance (100% paid for by employer).
• Paid Time Off & Paid Holidays.
• Competitive Compensation.
• Flexible/Remote Work Environment.
• Ongoing Learning & Development.
• Team Collaboration.

Equal Opportunity Statement

Vantage Point is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.