Senior Cloud & Application Security Engineer
DataminrFull Time
Senior (5 to 8 years), Expert & Leadership (9+ years)
Candidates should have experience working in a 24x7 environment, handled technical case escalations and incident management, worked in technical support for an RDBMS, and be familiar with database release management. Applicants should be flexible with schedule changes to meet business needs and have the ability to work the 1st/morning shift which typically starts from 6 am IST.
As a Staff Cloud Support Engineer, you will drive technical solutions to complex problems providing in-depth analysis and guidance to Snowflake customers and partners using various communication methods, adhere to response and resolution SLAs and escalation processes, demonstrate good problem-solving skills and be process-oriented, utilize the Snowflake environment and tools to investigate issues, and document known solutions to the internal and external knowledge base. You will also submit well-documented bugs and feature requests.
Data management and analytics platform
Snowflake provides a platform called the AI Data Cloud that helps organizations manage and analyze their data. This platform allows users to store and process large amounts of data efficiently, offering services like data warehousing, data lakes, data engineering, data science, and data sharing. Snowflake's system works by uniting data from different sources, enabling secure sharing and performing various types of analytics. What sets Snowflake apart from its competitors is its ability to operate seamlessly across multiple public clouds, allowing users to access their data from anywhere. The company's goal is to help businesses leverage their data for better decision-making by providing a flexible subscription-based service that scales according to their needs.