Sr. Technical Program Manager at Highspot

Vancouver, British Columbia, Canada

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Sales Enablement, SaaSIndustries

Requirements

Proven success as a Technical Program Manager, Product Manager, or similar role in a B2B SaaS environment, leading complex, cross-functional programs
Direct experience with artificial intelligence, machine learning concepts, and their practical application in software development or business processes (familiar with and love using modern AI automation tools; no need to be a data scientist)
Experience managing the full software development lifecycle and go-to-market (GTM) readiness for product launches
Experience working as, or closely with, Technical Account Managers (a plus)
Expertise in agile/scrum methodologies and experience adapting processes

Responsibilities

Manage the execution of the AI transformation program roadmap to integrate AI-powered tools and workflows within Product & Engineering (P&E) teams
Serve as the internal champion for AI tools: build relationships with teams and leaders to identify pain points AI can solve, create documentation, and help build a community of practice for sharing insights and successes
Partner with senior leaders and team members across Engineering, Product, and Design to identify high-impact AI use cases and remove barriers to adoption
Collect data and build tracking mechanisms to measure the direct impact of AI on key metrics like team velocity, code quality, and overall productivity
Own the end-to-end program management for a core product area, ensuring a predictable and successful delivery cadence
Serve as the central point of contact, partnering closely with Product Management, Engineering, Design, Product Marketing, and customer-facing teams (Technical Account Managers, Sales, Support) to align on goals and timelines
Define, track, and drive key program metrics and business KPIs, providing clear communication and status updates to stakeholders and leadership
Manage the release readiness process, ensuring new features are high-quality, well-documented, and that sales and support teams are fully enabled for launch
Proactively identify and mitigate risks and dependencies to ensure projects are completed on schedule and meet high quality standards

Skills

Key technologies and capabilities for this role

Technical Program ManagementAI TransformationCross-functional CollaborationRoadmap ManagementProduct DeliveryAI ToolsEngineeringProduct ManagementDesignGo-to-Market

Questions & Answers

Common questions about this position

What are the main responsibilities of this Technical Program Manager role?

The role focuses on two pillars: managing the AI transformation program roadmap to integrate AI tools within Product & Engineering teams, and owning end-to-end program management for a core product area to ensure successful delivery.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What is the salary or compensation for this position?

This information is not specified in the job description.

What does Highspot's company culture emphasize?

Highspot focuses on creating equitable workspaces where everyone feels a deep sense of belonging, is empowered to be an agent of change, and can transform themselves, their workplace, and their world.

What skills make someone an ideal candidate for this role?

The ideal candidate excels in cross-functional collaboration, driving strategic change and complex product launches, communicating effectively with engineering, product, design, and go-to-market teams, and translating goals into actionable plans.

Highspot

AI-powered sales enablement platform

About Highspot

Highspot provides a sales enablement platform that helps sales teams improve their productivity and efficiency. Its main product, Highspot Copilot, is an AI-powered digital assistant that delivers the right content to sales representatives at the right time, enhancing their ability to engage and convert potential buyers. The platform supports sales teams by managing sales content, preparing reps for different selling scenarios, and facilitating personalized interactions through digital sales rooms. Highspot also includes features for onboarding and training sales reps, ensuring they are well-prepared for real-world situations. Unlike many competitors, Highspot focuses on driving measurable outcomes such as increased win rates and reduced ramp time for sales reps. The goal of Highspot is to empower sales teams to close deals more effectively and generate higher revenue.

Seattle, WashingtonHeadquarters

2012Year Founded

$625.1MTotal Funding

SERIES_FCompany Stage

Enterprise Software, AI & Machine LearningIndustries

1,001-5,000Employees