Sr. Technical Program Manager at Highspot

Vancouver, British Columbia, Canada

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Sales Enablement, SaaSIndustries

Requirements

Proven success as a Technical Program Manager, Product Manager, or similar role in a B2B SaaS environment, leading complex, cross-functional programs
Direct experience with artificial intelligence, machine learning concepts, and their practical application in software development or business processes (familiar with and love using modern AI automation tools; no need to be a data scientist)
Experience managing the full software development lifecycle and go-to-market (GTM) readiness for product launches
Experience working as, or closely with, Technical Account Managers (a plus)
Expertise in agile/scrum methodologies and experience adapting processes

Responsibilities

Manage the execution of the AI transformation program roadmap to integrate AI-powered tools and workflows within Product & Engineering (P&E) teams
Serve as the internal champion for AI tools: build relationships with teams and leaders to identify pain points AI can solve, create documentation, and help build a community of practice for sharing insights and successes
Partner with senior leaders and team members across Engineering, Product, and Design to identify high-impact AI use cases and remove barriers to adoption
Collect data and build tracking mechanisms to measure the direct impact of AI on key metrics like team velocity, code quality, and overall productivity
Own the end-to-end program management for a core product area, ensuring a predictable and successful delivery cadence
Serve as the central point of contact, partnering closely with Product Management, Engineering, Design, Product Marketing, and customer-facing teams (Technical Account Managers, Sales, Support) to align on goals and timelines
Define, track, and drive key program metrics and business KPIs, providing clear communication and status updates to stakeholders and leadership
Manage the release readiness process, ensuring new features are high-quality, well-documented, and that sales and support teams are fully enabled for launch
Proactively identify and mitigate risks and dependencies to ensure projects are completed on schedule and meet high quality standards

Skills

Technical Program Management

AI Transformation

Cross-functional Collaboration

Roadmap Management

Product Delivery

AI Tools

Engineering

Product Management

Design

Go-to-Market

Highspot

AI-powered sales enablement platform

About Highspot

Highspot provides a sales enablement platform that helps sales teams improve their productivity and efficiency. Its main product, Highspot Copilot, is an AI-powered digital assistant that delivers the right content to sales representatives at the right time, enhancing their ability to engage and convert potential buyers. The platform supports sales teams by managing sales content, preparing reps for different selling scenarios, and facilitating personalized interactions through digital sales rooms. Highspot also includes features for onboarding and training sales reps, ensuring they are well-prepared for real-world situations. Unlike many competitors, Highspot focuses on driving measurable outcomes such as increased win rates and reduced ramp time for sales reps. The goal of Highspot is to empower sales teams to close deals more effectively and generate higher revenue.

Seattle, WashingtonHeadquarters

2012Year Founded

$625.1MTotal Funding

SERIES_FCompany Stage

Enterprise Software, AI & Machine LearningIndustries

1,001-5,000Employees