Sr Specialist IT SAP Sales at Clairo

San Pedro Garza García, Nuevo Leon, Mexico

Clairo Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
N/AIndustries

Requirements

  • Bachelor’s or Master’s degree in Business Administration, Sales, Information Technology, or a related field
  • 5+ years of hands-on experience in SAP Sales modules (e.g., SD Order Management, Pricing, Billing) in a commercial or manufacturing environment
  • Strong knowledge of SAP S/4HANA, including new functionalities such as Fiori apps and embedded analytics
  • Experience with B2B sales processes, EDI integration (e.g., IDocs, partner profiles), and CRM systems (e.g., SAP CRM, Salesforce)
  • Proven experience in L3 support and enhancement delivery, including root cause analysis, functional design, and testing
  • Experience with technical documentation, SAP architecture governance, IT governance, and compliance (e.g., tax compliance, revenue recognition)

Responsibilities

  • Provide L3 support for SAP Sales modules (e.g., Order-to-Cash, Pricing, Billing), including deep-dive troubleshooting, configuration, and solution implementation
  • Support B2B sales processes and ensure seamless integration with EDI platforms for automated order and invoice exchange
  • Ensure compliance with internal controls and external regulations (e.g., tax compliance, revenue recognition)
  • Monitor system performance and proactively identify areas for improvement
  • Manage the full lifecycle of SAP Sales enhancements, including requirement analysis, functional design, configuration, testing, documentation, and go-live support
  • Collaborate with business stakeholders, BRMs, and developers to ensure timely and high-quality delivery of enhancements
  • Ensure enhancements align with SAP best practices and enterprise architecture standards
  • Participate in SAP Sales-related projects, including S/4HANA migrations, system upgrades, CRM integrations, and process redesigns
  • Analyze business requirements and translate them into functional and technical SAP solutions
  • Support testing, training, and deployment activities
  • Work closely with Sales, Customer Service, Finance, and Supply Chain teams to understand business needs and deliver SAP solutions
  • Partner with BRMs to ensure alignment between IT services and business expectations, and support strategic planning and prioritization
  • Coordinate with CRM teams to ensure consistent customer data and seamless lead-to-order processes
  • Develop and maintain high-quality technical documentation for SAP Sales configurations, interfaces (including EDI), and processes
  • Contribute to SAP architecture governance by ensuring solutions align with enterprise standards and integration strategies
  • Support audit and compliance activities through proper documentation and traceability
  • Identify opportunities for automation, analytics, and process optimization in sales operations
  • Stay current with SAP innovations (e.g., Advanced ATP, Fiori Sales apps, Intelligent Sales Execution, SAP Customer Experience) and recommend relevant improvements

Skills

SAP S/4HANA
SAP Sales
Order-to-Cash
Pricing
Billing
Customer Master Data
EDI
CRM
SAP Configuration
Troubleshooting
Functional Design
Testing
S/4HANA Migration

Clairo

Generates clinical evidence for trials

About Clairo

Clario specializes in generating clinical evidence for medical research by utilizing a comprehensive technology platform. Their services support various types of clinical trials, including decentralized, hybrid, and site-based trials. Clario's approach combines nearly 50 years of experience with a vast network of facilities across nine countries, allowing them to conduct a significant number of clinical trials and regulatory approvals. What sets Clario apart from competitors is their extensive expertise and the ability to provide a wide range of endpoint technologies, which enhances the quality of evidence produced. The company's goal is to empower partners in the healthcare industry to improve patient outcomes through reliable and rich clinical data.

London, United KingdomHeadquarters
1972Year Founded
$29.9MTotal Funding
GROWTH_EQUITY_VCCompany Stage
Biotechnology, HealthcareIndustries
5,001-10,000Employees

Benefits

Competitive and equitable total rewards package
Physical, mental and financial health and wellness
Flexible working approach

Risks

Increased competition from AI-driven platforms like Medable may threaten Clario's market share.
The IPO filing may lead to investor pressure for rapid financial returns, affecting strategy.
AI integration from ArtiQ poses data privacy and compliance risks, especially in the EU.

Differentiation

Clario offers a comprehensive endpoint technology platform for diverse clinical trial models.
The company has nearly 50 years of experience in clinical trial technology solutions.
Clario's global presence includes 30 facilities across North America, Europe, and Asia Pacific.

Upsides

Clario's IPO aims for a valuation of over $10 billion, indicating strong market confidence.
The FDA clearance of SpiroSphere® with wireless ECG enhances Clario's clinical trial capabilities.
Clario's acquisition of ArtiQ boosts its AI capabilities in respiratory clinical trials.

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