[Remote] Sr Services Sales Executive-State and Local at ServiceNow

Addison, Texas, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Enterprise Software, Cloud Computing, AIIndustries

Requirements

Candidates should have 7+ years of experience selling professional services and/or solutions in the software industry within the Federal space. Consultative sales experience is required, along with the ability to build and collaborate on strong relationships within the internal and external ecosystem. Excellent communication and analytical skills are also necessary, as is a thorough understanding of cloud application technology and trends.

Responsibilities

The Services Account Executive will manage opportunities for Expert Services and Success Services within strategic accounts, coordinating with license sales teams and partners to achieve high customer satisfaction. Responsibilities include ensuring proposals are properly sized and scoped for successful project delivery, driving rollout and deployment plans for all licensed ServiceNow products, and structuring services proposals for predictable and timely revenue recognition with minimal risk. The role involves acting as the primary customer contact for services, leading engagement negotiations, positioning services appropriately, identifying new business opportunities, driving client references, and exceeding services sales quotas. Additionally, the executive will provide project mobilization support, develop business development plans for underperforming accounts, and ensure successful transitions to the Delivery organization.

Skills

Sales

Account Management

Negotiation

Project Delivery

Customer Satisfaction

Cloud Platform

AI Technology

ServiceNow Platform

ServiceNow

Cloud-based platform for digital workflows

About ServiceNow

ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.

Santa Clara, CaliforniaHeadquarters

2004Year Founded

$81.5MTotal Funding

IPOCompany Stage

Consulting, Consumer Software, Enterprise SoftwareIndustries

10,001+Employees

Benefits

Generous family leave

Flexible PTO

Matched Donations

Retirement benefits

Annual learning stipends

Paid volunteer time

Risks

Competitors like Nvidia and Google Cloud may outpace ServiceNow in AI advancements.

Over-reliance on AWS infrastructure could pose risks if AWS changes its strategy.

The departure of Era Software's co-founder may lead to strategic shifts within ServiceNow.

Differentiation

ServiceNow's Now Platform offers comprehensive digital workflow solutions across multiple business functions.

The company focuses on large enterprises, providing tailored solutions for diverse industries.

ServiceNow's SaaS model ensures steady recurring revenue through subscription fees.

Upsides

ServiceNow's partnership with AWS enhances AI-powered workflows, driving enterprise innovation.

The integration with Crowe Cyber Economic Risk Analyzer boosts ServiceNow's cybersecurity capabilities.

ServiceNow's AI-driven campaign with Idris Elba increases brand visibility and engagement.

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