Senior Consultant - LogScale NGSIEM

Employment Type: Full-time

Position Overview

CrowdStrike, a global leader in cybersecurity, is seeking a Senior Consultant for its LogScale NGSIEM Professional Services team. This role focuses on helping customers leverage the Falcon LogScale platform, including its Next Generation SIEM (NGSIEM) capabilities, to achieve better security outcomes through advanced log management and data analytics. You will act as a trusted advisor, guiding customers in understanding and implementing Falcon LogScale and NGSIEM, expanding their use cases, and providing valuable feedback to product teams.

About CrowdStrike

CrowdStrike protects the people, processes, and technologies that drive modern organizations. Our mission is to stop breaches, and we have redefined modern security with the world's most advanced AI-native platform. We serve customers across all industries, empowering them to keep their businesses running, communities safe, and lives moving forward. CrowdStrike fosters a mission-driven culture that provides flexibility and autonomy, encouraging employees to own their careers. We seek talented individuals with passion, innovation, and a commitment to customers, community, and each other.

About Falcon LogScale

In 2021, CrowdStrike acquired Falcon LogScale (formerly Humio), a technology revolutionizing log management and systems observability. This acquisition united passionate teams, creating a high-performing, collaborative environment focused on pushing boundaries in the security industry. In 2024, CrowdStrike launched Next Generation SIEM (NGSIEM) powered by Falcon LogScale, and we are looking for experienced professionals to help customers realize enhanced security outcomes.

Responsibilities

• Independently deliver best-in-class integration services to diverse organizations across various verticals.
• Serve as a trusted advisor, guiding customers toward mature outcomes using next-generation SIEM, log management, XDR, and SOAR features.
• Provide knowledge transfer of Falcon LogScale NGSIEM to customers.
• Answer technical questions and demonstrate the capabilities of Falcon LogScale and its NGSIEM features.
• Develop technical roadmaps for customers utilizing Falcon LogScale and/or NGSIEM.
• Collaborate with Falcon NGSIEM and LogScale engineers and cross-functional teams to operationalize LogScale NGSIEM within customer environments.
• Assist customers in discovering the potential of Falcon NGSIEM and LogScale, expanding their use cases.
• Provide timely feedback to Falcon NGSIEM and LogScale Product Management teams.
• Develop internal relationships with key stakeholders to influence product enhancements based on customer needs.

Requirements

• A strong passion for customer success and problem-solving.
• Well-rounded technical, analytical, and customer service skills.
• An appreciation for teamwork, coupled with a proactive approach to solving challenges.
• Ability to assist both external and internal parties effectively.
• Fluency in English.
• Strong technical writing skills.
• Willingness to travel onsite with customers on a limited basis.

Your Background

• 5+ years of experience with log management/SIEM solutions (e.g., Falcon LogScale, Splunk, Trellix, Chronicle, Exabeam, Sumo Logic) and SOAR platforms (e.g., Crowdstrike Fusion, Palo Alto XSOAR, Splunk Demisto) in a professional services consulting role or similar capacity.